494 Highway 71 W Ste 110 Lost Pine Village Lost Pine Village
5 avis sur Cellular Sales – Verizon Wireless Authorized Retailer
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David H.
Évaluation du lieu : 1 Fayetteville, TX
Went in this store to purchase a case for my wife’s phone. Tried to pay with cash and they could not accept anything except correct amount because they don’t have a cash drawer. I guess you are just SOL if you don’t have correct change or a credit card. Sorry way to run a business.
Caroline S.
Évaluation du lieu : 5 Austin, TX
I stopped at this store in the middle of a road trip in desperate need of help and could not have been happier with my experience! I had purchased an iPhone in Austin, where I live, only to find out on my way out of town that they had forgotten to configure my phone and I was unable to make calls or text. Or pretty much do anything on it for that matter. I saw the store sign for THIS location off the freeway and stopped in where Zylan helped me out immediately(a feat in itself since I walked in angry). Zylan has to be the most calm, cool, and collected person I’ve encountered in a while. He was incredibly helpful, made me feel so much better by simply making me feel justified in my frustrations and I walked out within 5 minutes with a working phone and a positive attitude(more than I can say for the Austin store sadly). I work in customer service for a big tech company so I understand how difficult jobs like this can be. Zylan(and this store for that matter) are not responsible for the other store’s mistake or my anger, yet he/they were able to solve my issues with smiles on. So so thankful for your help in a situation that could have been much worse had I had car trouble or been in an accident, etc. and didn’t have access to my phone. Thank you!
Debra F.
Évaluation du lieu : 1 Lilburn, GA
Never received one call from the store or their company to follow up with me. Still disappointed.. .
Sandi A.
Évaluation du lieu : 1 Elgin, TX
Horrible service and zero follow through. This store will flat out lie to you to make a sale and then not own up to mistakes. There is never a manager on duty nor any real desire to right a wrong. Learn from our mistake and do not waste your money here. Deal with Verizon directly. This is not Verizon but rather a poor agent representation.
Blake A.
Évaluation du lieu : 5 Austin, TX
Down to earth salesmen; I talked with him for over an hour. I liked my shopping experience there because they treated me like a person not a number. I’m so glad they got a Verizon Store in Bastrop!