Used them several times over the past few years and each time I am reminded how great it is to do business with a local company rather than a big box store. I had several problem windows — a dual pane to replace, a rock through a old single pane, needed a piece to go on a table, a seal problem on an old Anderson. I went in with all my measurements and pictures on my iPhone trying to figure it all out and they simply said, «let us come down no charge.». Ron came down measured, answered a million questions, left and called back with a very reasonable estimate. Within a couple of days had the materials, came back and had it all installed in less than an hour. This is the way it should be. However, it rarely is in this day and age.