Friendly Yamaha

I don’t think you can pick less than one star but if I could I would. It’s very unfortunate that under certain circumstances this may be your last option for parts or service because in direct contradiction to their name they are not friendly in fact cocky Yamaha or pretentious Yamaha would be more fitting. Do not go here unless you have absolutely run out of options.

Friendly? Ok maybe, been in there 10 – 15 times and never has anyone came up to me and asked if I need help. I dress nice and shower everyday. Don’t understand why no one has asked can I help you? I shop other places first then I go to Friendly.

Took my bike here in July. Decided on an engine swap instead of rebuild about the last day of July. That same week I asked for an estimate to change the fork seals. A full 20 days later someone there was able to actually give me an estimate. In the second week of October the shop had finally managed to take one engine out and put another in, sort of. When I walked back to the garage ALL of my wiring on both sides of the frame under the fuel tank was actually ran outside the frame. The vacuum lines from the air box were as well and for good measure, wiring to the tail section was tie-​wraped to the frame. To top it off they lost my battery cover, not the hidden black one but part of my fairing. It stalled 4 times on the way home, either idled too high or under when it ran. Also I had to add water twice to get it back. $ 3400.
Second try. $ 600 more dollars to fix idle adjustment cable. This was a pre existing issue, so not on them. Get it back October 19 and it makes it home! Wake up at 5:30 the next morning thinking im finally going to do some riding. The bike doesn’t get 3 miles before everything just shuts down. Luckily im able to get it off the freeway and keep it running (only under 4000rpm) long enough to get it to my garage. $ 4000 and now im working on it. I get the gas tank off, low and behold there is a sensor laying on top of the camshaft positioning sensor on top of the rear cylinder head. A hole now burnt in the vacuum hose. As I look to where it should mount to the air box I see that the overflow hose from the bottom of that is almost off because no one could be bothered to turn a screw. The grand finally was trying to tighten the two bolts that hold down the fuel tank and realizing that BOTH are stripped. Thats what you can expect from this shop. They are friendly, they are not qualified to service motorcycles.

They have friendly staff, very knowledgable, great selection… would buy again for sure!!!