I am sorry to have to give such a poor review as there are some nice people who work there however I took a wool winter coat for cleaning which had lots of fuzz on it and it came back with all the fuzz still on it. They indicated that there was nothing that they could do. I know it could be cleaned with a suede brush(this was done before at another cleaner) but Kean’s either couldn’t or wouldn’t do anything and I will not use this establishment again.