I was warned by a few Baton Rouge natives not to take my car to Mike’s Audio, and I didn’t listen. As a result, I spent far too much money, bought additional, unnecessary parts, and wasted a total of around 13 or 14 hours that could’ve been spent working on billable jobs for my customers. I don’t yet know if my problem is fully resolved, but I do know that I will never set foot in this shop again… unless it’s been converted to some other business. My initial visit was to have my audio system reinstalled in a car that I haven’t had very long. It was moved from my previous car to this one, but was causing the battery to drain, both overnight, and while I was working at my day job. All of the typical troubleshooting took place over several weeks time. I bought and installed a new battery. I had my alternator checked. I had all wiring to and from my battery rewired, and rewrapped. I ensured that all visible accessory components were turned off while the car was parked. I ensured that my aftermarket Memphis amp wasn’t causing the problem by removing its fuse, and unhooking it altogether. The only time the battery drained was when my Pioneer deck was plugged in. I unplugged the deck and drove the car for about a month with no battery issues at all. I explained the problem, and was assured that Mike’s Audio had the tools to resolve the issue. After a very long wait they returned my car to me, I paid my hefty(considering I had almost all of the components already, and they were in place – they just need to be connected correctly) installation bill, and went on my way. The very next day my car began to die again after being parked overnight, and during my work days. I returned to Mike’s and was assured, once again, that they had the tools and resources to resolve my issue. After around six hours of sitting in their waiting area, one of the clerks came to tell me that there was nothing wrong with my installation, and that my car was the problem, and that they could no longer continue to work on it. So, I asked for a refund on the installation. They weren’t willing to make the refund, and told me that the installation was fine. They said that my battery wasn’t holding a steady charge with or without with Pioneer deck installed. I asked them to show me what they meant, but they were unable to do that. Each time they tested the battery while I was watching, it held steady. They claim that when I wasn’t watching it was jumping from below 6 volts to just under 12 volts constantly, with or without the radio plugged in, but each time they attempted to test the battery in my presence, the symptoms simply disappeared. I don’t know if they were lying to me, or if they were simply confused, or if they’d even tested this theory before refusing to finish their work. All I know is that what they were telling me obviously was not the case. In any event, they weren’t willing to continue trying to fix their issue that afternoon. They removed the fuse from my Memphis amp, and sent me on my way. Needless to say my car died, and continued to die, beginning the very next day. After some suggestions from friends, I removed the fuse that powered my factory amp, and, while there was no sound for obvious reasons, the deck continued to power on, and function properly while the car continued to crank, day after day. As a result, I returned to Mike’s Audio today, but this time I was able to speak with Nick, the manager on duty. Nick was very apologetic, and assured me that this was an easy fix, and told me that he didn’t understand why it hadn’t been fixed already. He took my keys, and personally drove my car into the shop. Only a couple of hours later, he returned my car and told me that they had bypassed the factory amp, and that if that is indeed the problem, it should work fine. So far, so good, but I can’t let this experience go without completing this review. I will not be a customer of Mike’s Audio ever again. I would urge anyone who’s considering having audio work done to look beyond Mike’s Audio. I don’t know Baton Rouge very well, but I feel confident in saying that Baton Rouge MUST have a better alternative to Mike’s Audio. Mike’s Audio cost me a ton of money, and a ton of billable time from my work to give me horrible, dishonest, service. I highly recommend staying away from Mike’s Audio.
Kris B.
Évaluation du lieu : 1 Baton Rouge, LA
Do not take your car here to have a new sound system installed, you will get screwed. I can no longer use the controls on my steering wheel for anything. My automatic locks randomly lock and unlock while I drive. My radio randomly turns off and every now and then, one speaker goes out and doesn’t come back for a while. I have a Nissan Altima that was stocked with a Bose sound system. The speakers needed to be replaced and I wanted to add base and an amp. For the Altima, the entire system has to come out and a whole new one put in. First off, they tried to tell me this wasn’t the case. Do your research, it is the case. Bose comes with it’s own built in amp. Take the Bose out, no amp people. Then after I told them to take the entire system out and replace it, the problems began. I got my car back and at first it seemed great. A day later, one speaker completely cut out and my windows would not roll down. I took it back, and it was«fixed». A few days later, when I tried to use my Bluetooth from my steering wheel, instead of being able to call someone, the control now honked the horn. Then, the new radio that they put in would randomly turn off. Each time these things happened, I returned for them to fix it, but by the fifth time I went back, I’d had enough. I now just deal with the problems. lesson learned. never use mikes audio.
Kris B.
Évaluation du lieu : 1 Baton Rouge, LA
I give them 0 stars. I brought in my 2008 Altima coupe to have the Bose system replaced after I blew my speakers. Since then I have been back at least 4 times for the following problems: window controls stopped working, the sub randomly going out, the steering wheel controls– my seek control honks the horn and my volume controls only turn the volume down, the right front speaker goes out, if I change the song on the unit, it will freeze and turn completely off, sometimes when I go to change the song it will freeze on the current one, and half the time it takes three tries for my iPod to be read. Will be buying a new deck and taking it to David’s Car Stereo to be fixed. So the word I’m using to describe mikes is heinous.