Paper N Things

Wow! The quality of the Service is unbeatable. One day I needed a last-​minute gift and wanted it to be personal. I was able to walk into this store, pick out stationary and have it personalized. I procrastinated big time and needed it within the next two days… Well!!! Guess what? I got it within the hour! It could not of looked more professional nor been more personal. The prices were extremely fair to the point that I actually felt guilty… And that’s a first. Ha… This company took a huge weight off my shoulders and I truly appreciate it.

Paper N Things was recommended by a co-​worker who I’ve known for more than 20 years. When I walked in I was offered assistance with our wedding invitations — this being my first time to order wedding invitations, I welcomed any assistance even though I had a complete printed sample of what I wanted– However, the assistance turned to everything I wished for was told in a rude way, that wasn’t what I should do. Even convenience me to removed some names from the invitation. We finally agreed on wording (should I say I finally gave in to what they wanted). I paid for a proof — the proof was to take 3 days. These 3 days we emailed back and forth with everything I wanted not being done… finally on day 7 I called and the owner was quite annoyed and gave me a big sig. I waiting another two days for my emailed proof, it was never sent. They stopped responding to my emails — I had to drive to the store and request my final proof to which they finally did an d gave to me while I waited in the store — Finally the order was placed — I was promised a two week turn around… After 2 ½ weeks I called — they said my invitations would be another week and could not give me reason… Finally two weeks later I called, my invitations were ready… When I went to the store, the clerk who assisted my almost couldn’t look at me while they were helping me. I asked if they owned the store to which he said no… I looked at him said, Ok, well I must say my experience has not been good — just by his body language I could tell he agreed with me but couldn’t say a word. I’m really displease in the matter in which the entire process was handled and don’t plan on being back and surly won’t recommend them.

Best place in town to get stationary or gifts! Best employees! I always get funny birthday cards there for my mom and aunts! I would recommend this place to anyone and everyone. Oh and I love their gift wrapping!!!

If it wasn’t for the repeated mistakes they made on my order, and someone else’s order I know they messed up, they would be getting 5 stars. The store itself is incredibly cute. I love everything they carry. If I was a big party planner, I would be in heaven with their selections of invitations. One employee didn’t know how to spell a store that was located in the same shopping complex as them to put on the invitation on the registry part of my invitation. She also knew nothing about how to phrase anything. I basically had to come up with it all by myself. After that, I was emailed a template to enter all my addresses in. I spell checked and everything. When I picked up the final print outs, things were incorrect. Also, I was never called to be told that they were ready for pick up. Glad I called! Hope they get things more organized soon.