Skid Marks

Great work, excellent customer service, comfortable waiting area and convenient locations. My new repair shop, for sure!

On our way to New Orleans, we needed to stop and have a damaged tire replaced on our travel trailer. The down side of the visit was that the guy who initially went out to jack up th the trailer did not have the jack placed properly. Fortunately, a more experienced person saw him and corrected it before the trailer was raised. Also, the tire was higher priced then a new tire I had bought two months earlier. However, they got us in right away and Russ who delt with us in the showroom was very friendly and the waiting area was clean and comfortable. Russ also called us two days later while we were on the road to follow up and see if all was well which is a nice touch.

The staff is friendly, their assessment of my problem was accurate and honest, and the waiting area is probably one of the nicest and well appointed waiting areas in any auto shop I’ve ever been to, but the prices are just way too high to justify getting the work done. I got a competing quote from another dealer for the exact same work for $ 283 or 26% less than the quote I got from Skid Marks. Also, they charge labor for estimates just for them to evaluate the problem.

My daughter goes to LSU and I live in New York. When her car broke I didn’t know where to turn. The owner of the auto mechanic shop that I use in NY knows Miles Hollis the owner of Skid Marks Tire and Auto. I connected with Miles who had me go into his shop on W Lee in Baton Rouge. Jeffrey the Store Manger treated my daughter great and she received outstanding, timely and honest work on her car. I fully expected to have some major electrical problems, but a new belt and some adjustments later her car is running great. Now if my daughter has a problem she will go back to Skid Marks!!! A local person/​business with a national network.

One of the best experiences I’ve had with an auto mechanic. They were extremely courteous and professional which I have found to be lacking in this field. And, they took me out to the garage to show me exactly what was wrong with the vehicle. They are straightforward without any smoke and mirrors. This was especially pleasing after receiving an estimate from another repair shop in the area on the previous day for twice the amount of money without any explanation to what was wrong. And, when my bill ticked upwards they suggested an interest free Firestone card to help lessen the blow of the cost. This is extremely beneficial for me as I am on the road every day for work, and the costs on my vehicle is higher than average. Overall an excellent experience in a situation that is normally on the lines of dealing with the DMV. I highly recommend Skid Marks to anyone with auto needs.

My son goes to LSU and brought his truck in for repair. The estimate was over $ 600 for what it actually cost at a nearby auto repair shop! CROOKS! I guess they think that students dont know any better, but their parents do! If I could give less than a star I would!