Stewart Linda C MD

I have gone to this doctor’s office for several years since my previous doctors had retired. Dr. Stewart was a local doctor and she seemed decent enough for the simple aches and pains. I don’t have to go often, and when I do, the wait is usually over an hour or more to see the doctor. When I arrived for one particular visit for one of their earliest appointments, I had to wait a few minutes before I could sign myself in for my appointment. After several minutes, the receptionist asked me for my information. I told her nothing had changed but she insisted I fill out the paperwork. I had let out a sigh since I was tired which the receptionist apparently took the wrong way. The receptionist was extremely rude to me from that point on. While filling out my paperwork, I could hear the receptionist telling the office manager «If a patient wants to be rude, I can be even ruder to them.» She and the office manager proceeded to sternly yell at me across the waiting room asking for my insurance card. I asked them to please wait so I could use the information to finish filling out my paperwork. I had to repeat myself several times as they continued to yell at me in front of the other patients in the waiting room (I did have to raise my voice once unfortunately). After being able to turn in all my paperwork and cards, they had seemed to calm down behind the back desk. My name was called and I proceeded to the back. Once in the patient room, I asked the office manager (who was the nurse who was bringing me to the room) about a shot I needed to get. She said they are UNABLE to order that common shot (mmr). After she left my patient room, I was talking to a family member who had arrived late about the experience I had been having so far. Suddenly my patient room door opened without a knock and it was the receptionist. She then start to yell at me saying all they needed was my information. My family member and I were shocked that this receptionist just let herself into my patient room. I asked her if she was eavesdropping. She got extremely defensive and said that she was getting something outside the closet outside my patient room and she could just hear us. She continued to say unprofessional things loudly. When I mentioned to her that she should probably not say negative things about patients within earshot, she became shocked and denied the claim. She then started yelling «I’m so done! I’m so done with all this!» She at least closed the door behind her when leaving my patient room. We waited a few more minutes then the doctor came in. She asked us to leave saying we were too much of a disruption. We asked her if she knew about what her staff did and told her some of the most unprofessional things her staff did. She denied her staff did anything, did not apologize for the behavior of her staff, and then asked us to leave again. We told her we were already to leave and wanted a refund of our co-​pay. We thankfully were able to get our co-​pay back and left gladly. We are know looking for a new doctor. We were appalled at the whole situation and lack of professionalism.
Basically, rude and unprofessional staff, no respect for patients, can’t get/​order all the necessary and common shots, and will refuse to see patients.
We ARE looking for a new doctor with a better staff. We are also contacting our healthcare provider to alert them to the unprofessional nature there since she was part of the approved network.

Very professional, Friendly atmosphere. Clean and comfortable. Dr Linda Stewart is very Pleasant to talk about things that matters to you !