Have used this nail salon approximately three years. Have always been extremely satisfied; however, thee times in the last two months I have been there at 9:30 a.m., their opening time. First time family had been on vacation and they did not even show up that day when they were supposed to re-open. Five of us waited about 45 minutes until lady who owns next-door business told us they often do not return on scheduled day or time — sometimes may come in after lunch. They NEVER showed that day. Second and third times again I was there at 9:30 with others. Both times we left and last time I called about 11:00 and owner laughed about being«real late.»