We arrived at 1:30 on a Saturday afternoon and our drink orders were taken immediately. The waitress came back with the drinks and took our order: Huddlebuger, Smoked sausage melt and two Deluxe French toasts. 10 minutes later we had our food which was decent and probably could be rated very good based on the caliber one would expect from this level of restaurant. Waitress was on top of drink refills and truly hustling around the restaurant in general. Additionally the place was very clean, I watched them truly clean as they went and as customers left. Overall a decent restaurant for a quick bite.
Brenda R.
Évaluation du lieu : 2 Franklin, TN
First time there, it is a cute little diner, our waitress was very friendly, polite. We got our drinks right away and placed our order, but we waited for 40 minutes for our food! 2 burgers and a BLT with fries. The waitress kept us filled up on drinks and apologized for the wait, it wasn’t her fault but that’s a little 2 long to wait for burgers. However the food was good.
Sabrina D.
Évaluation du lieu : 1 Baxter, TN
Wow is all I can say!!! First off if you can’t handle being a manager in a busy establishment and can’t handle your cool like a professional then yes you VICKI(If that’s the correct name you gave us) should NOT be a manager. Joan our server was excellent and wrote down our order correctly b. c she showed us. Well it came out all wrong on one order and we said no problem we understand things get messed up when busy. She told the«manager”/ cook the order needed to be fixed… Vicki then proceeded to scrap off the cheese with a USED spoon and with her fingers with no gloves, she throw the cheese on the grill and slammed the plate into the bus tub making the nasty water and food from the tub go everywhere… onto food and the counter. On that note we said nevermind we are going to leave. Joan was very apologetic and was very embarrassed her superior acted in the way she did. Not only did she ruin our meal but she accomplished making a scene for the other customers to enjoy. I hope the owner of this Huddle House reevaluates his management staff and retrains them properly. I’ve worked in the service industry since I was old enough to bus tables, if anything I’ve learned patience and even if you are having a crazy, busy, awful day you keep a smile on your face and go into the BACK where no one can see and then show how you feel. Im not sure if your staff realizes it or not buuutttt your kitchen and staff are out there for all to see. so yes I see you wiping your face with your bare hands, picking up checks off the gross floor and not washing your hands and then dealing with food, oh and also treating each other poorly… Hello we see you! If I could give a half star I would!
Jeff T.
Évaluation du lieu : 1 Fort Smith, AR
what good is a restaurant that isn’t open when I’m ready to eat?
Lea Z.
Évaluation du lieu : 4 Dallas, TX
Huddle House is one of those places where you used to go because you loved it. Now, it’s a place where you go when you got your drunk on and need cheese fries and waffles like nobody’s business or it’s the only sitdown available on the freeway. That would be what took me to the Huddle House in Baxter, TN. But it was wonderful! The place was sparkling clean, the waitstaff were attentive and geniunely nice. And the food actually looked the pictures in the menu and was tasty. The bacon was crispy no, fatty limp flesh there. The grits were hot and missing lumps. My hubby said his eggs tasted like eggs and I’ll have to take his word for it, I don’t touch runny yellow things. His waffle was just as good as if I had been drunk. I detest breakfast food, so I ordered the triple cheeseburger, got a good two or three bites out of it, way TOO big, but not burned or greasy smelling, awesome! I ordered chili with cheese and onions in place of the fries, figured if one sucked I could have something else to eat, but it was great too. SO, now I have leftovers for a year, but I’m gonna eat them. This place was a great surprise!!!