Cypress Cleaners

Because I am in the service industry I never thought I would be voicing a complaint via Unilocal but I am opening a account specifically for this dry cleaners. My boyfriend goes here weekly to get his shirts dry cleaned he is very happy with them. I went with him to get a dress dry clean and some alteration quotes. I thought the prices were too high so I decided to have the lady void the ticket and just dry clean his shirts. As she was reprinting the ticket she was huffing and puffing rolled her eyes at me then she shove the receipt in my hand in pure angry. This behavior was so unprofessional, I am a customer and I deserve to change my mind. The treatment at this dry cleaners by this lady is very rude, I will be sure never to go here again. Please all, avoid this place because the customer service is AWEFUL at least with this lady on duty.

Horrible service and they charge $ 2.25 to launder dress shirts. the tall Asian lady is rude evasive and comes off as very dishonest. They lost my pants a month in a half hour ago and nobody cared nobody want to do anything about it and nobody brought any resolution for the situation. they wanted $ 56 for 25 shirts. I just took my shirts to Railroad cleaners in Pittsburgh. They charge a $ 1. 35 per shirt. very friendly, family run business and very clean. Thomas was a pleasure to deal with and dressed very professionally.

Update. It’s Monday– a week since I dropped off my pieces. My clothes are not ready until tomorrow, Tuesday. A week for my pieces to all be together? This place is a joke.

No star if possible! The elder asian lady that works there did not mention at any point that my work uniforms will be ready at 1700 (5:00pm). I showed up at 1456 hours (2:56pm), due to a receipt that said it would be ready on 12÷11÷14 11:00AM. The lady then says «Thats not right. You drop it off yesterday.» My question is, «WHAT DO YOU MEAN ITS NOT RIGHT?! IT SAYS IT RIGHT THERE ON THE RECEIPT, ‘READY: 12÷11÷14 11:00 AM’… Then she tells me to drive to Pleasant Hill to pick up my uniform. No customer service what so ever!

The day or day after writing reivew, I was contacted by the owner to have both buttons placed back on blazer. He explained that there was a mistake and seamtress had not been given the blazer yet. Fixed jacket for no extra cost.

I would give 2 stars but they are close and convenient for me so I will continue to use.
Yes, I am too lazy to fine a new and better place :)

OMG!!! Horrible Horrible Horrible!!! Do Not give this Cleaner your hard earned $$$$$ Go somewhere else!!! They are OVERPRICED!!! And when there equipment Fails and isn’t working they DON’T even call You and let you Know that your Items are NOT Ready!!! Go over the hill to Pleasant Hill at least they are FAIR Priced and your Items will be done on time!!!@!!