Subway

We go to this Subway once or twice a week. The food is fresh and good. The service is excellent. Shout out to Maria the manager, she is friendly and remembers my order. I think this location is underrated. Try it and see what you think.

Last night I wasn’t in the mood to cook dinner nor was I interested in ordering some fast food. I was left with this option of which my family and I weren’t complaining about.
Walking inside, I noticed that the chips and soda were fully stocked. The soda machine and the tables were clean. I looked at the assortment of meat, cheeses, and toppings and not everything was filled, but things looked fresh.
The woman who helped me wasn’t on point in her service. She didn’t say hello or greet me with a smile. She just briskly asked what I wanted. I was a bit put off, but I wasn’t going to let that deter me from grabbing a sandwich.
So my first order was a 6 inch 9-​grain wheat tuna sandwich. Just tuna and bread. I got another sandwich. This one was a tuna sandwich with Italian bread. They gave two scoops of tuna on each sandwich, and toasted the sandwiches for me.
Next up, I requested a six inch flatbread sandwich. She offered to warm up the flatbread first before filling it with whatever I wanted. I desired no meat or choose so I went straight for the chipotle sauce and Sriracha sauce. Next I asked for her to put on cucumbers, lettuce, peppers, pickles, and spinach.
Now this is where I was extremely disappointed. She put on about five pickles and five cucumbers. She barely put on any peppers and spinach. The only big portion I got was of the lettuce. If these are the regular portions, I am stunned. I had to ask for two more scoops to get more of the toppings and even those two more scoops for so small. Three tiny servings equated to one small serving. It’s ridiculous.
I was charged for a foot long and a six inch sandwich. It cost about twelve bucks. That’s not bad at all.
I don’t know if I’ll ever go back to this particular Subway. I don’t like the amount they give out. I guess a plus was that the food tasted alright.

I went in today with coupon buy a 6 inch get other 6 inch free. Girl took forever because she said it was not in their system yet. Finally ordered my sandwiches. Without asking she was ready to put in the oven to be toasted. I asked what are you doing??? She said most people want this toasted. I said I’m not most people and I said your suppose to ask if I want it toasted. I always have some problem when I go there. After reading all the shitty reviews I feel better as to just one complaint I have had with this pathetic place. Customer service sucks. I can be in a very good mood and when I leave this place I feel like punching a hole in the wall. Arguing with the owner or manager (whatever he is) is like taking to a friggin wall. BTW the subway on baily RD I have stopped going to long ago as they only hire Mexicans and as far as owner I don’t like either. Would be nice to hire WHITES AND BLACKS as well. WTF???

They are only getting the 3 stars because the food is fresh but as far as customer service goes, they are awful. They are not friendly, barely made eye contact.

Fast service and professional atmosphere great place food very fresh. Came here and the staff was friendly and eating lobby cool and clean,

when I want subway I try to avoid this subway, they make the sandwiches poorly. my sandwich was practically smooshed.

Timely service with a smile. No problems and friendly service.

The worst Subway ever! It is true that they do not even pay their employees! My little sister worked there for a month last year and is currently trying to get what is owed to her though the Department of Labor. Do not support this establishment.

I have to be craving Subway INTENSELY to come to this location, heh.
I’ve stopped in here and there for almost 20 years, since I was a kid. If I remember correctly, they have never accepted coupons or gift cards. I know they participated in the «Sub Club», but they were always out of stamps when I was there. Convenient.
I get the feeling that their management doesn’t like to participate in promotions, and they are forced to advertise «$ 5 footlongs». I truly believe that to get around this, they just tell people they’re out of the ingredients for all of them. Twice now, months apart, I’ve gone down the list of ones on the $ 5 list and both times they were out of everything needed to make them. Again, how convenient. The first time I just left, and the second time, after waiting five minutes for the guy to get off the phone, he offered me something with turkey. I said sure, and he made me something that consisted of about three slices of turkey and cheese, and my toppings.
My husband got his usual, which is a sort of custom sandwich that usually costs him about $ 8. While we ate, another customer came in and ordered something, was told they were out, and he said, «you do this every day! This is ridiculous!» and stormed out. So I guess I’m not the only one who has experienced this on multiple occasions.
The whole time I was there, there was a girl running around cleaning, wearing jeans so low I saw the top three inches of her buttcrack at least ten times. People are only EATING here, hon. Jeeze. [Yeah, husband and I were counting. The unprofessionalism was hilarious to us.]
Later that day, I realized I had been charged $ 19 for the two sandwiches. $ 11 for my husbands, and $ 8 for mine. Mine had almost NOTHING on it. I never noticed the guy never gave me my total, because he was making small talk with us about the register not working right or him not knowing how to use it or something. Partly my fault for not at least asking, so oh well. But it was still a very unnecessary markup. I figured if he was going to offer a substitute for a $ 5 sandwich, he’d offer me another one at $ 5 or at least tell me what it will cost. I’ll never assume that again.
Having employees overcharge like this and not participating in any deals, plus the fact that it’s always hot and dim inside make this place’s owners seem VERY cheap. I know they probably don’t get a massive amount of business but there are other ways to compensate. Better service. Better atmosphere. Better dresscode [heh]. ANYTHING.
There was a period of time for about two years when this place got REALLY good, I think in around 2001 – 2003. What happened?

One would probably not Unilocal this Subway before walking into it, but once you do, you’ll probably want to.
Thanks for the sandwich Subway, but the employees are the worst! Rude and discourteous, which I did not ask for on my Vegetarian Delite!
Beware because you might lose your appetite for your sandwich right when you walk in. And if you choose to eat there, you will feel the longest miserable experience with a sandwich, ever.

Worst subway ever, time and time again.
I’d give it a ⁰⁄₅ if that were possible. :)

If anyone else on this earth had been put into the following situation the only logical, normal response would be to react with irate anger and probably even violence… I am far too non-​confrontational to have done anything but take every single blow this establishment threw at me as I waited in hunger. As livid as I may sound in writing, I was entirely calm while at the store. You have to understand that it takes a heck ton to get me annoyed and if I do get annoyed it is entirely justified. And when this much horribleness is hurled upon me, I actually find it entirely humorous because it’s just so pathetic.
As lengthy as this review is, I promise to try to provide comic relief along the way to make reading it worth your while. At the very least, it should be a hidden gem for someone who is random enough to read reviews for a Subway.
We (my boss and I) had decided to go get sandwiches at the Safeway in this shopping center, but when we pulled in I said I felt like Subway instead if that was alright. Indifferently, he conceded, neither of us aware of the torment we would be putting our future selves through. What was to follow was far too much «coincidental» terribleness that I wouldn’t be surprised if the following experience was a supernaturally orchestrated practical joke.
We walked in around 12:15 and there were 2 employees (1 man and a 1 woman, both without name tags) and 2 customers (older couple) for whom the woman employee was making both sandwiches for. After waiting 15 minutes, the guy, who had been cooking bread, took my order. They didn’t have the bread I wanted. Whatever. I made a different choice. That kind of thing doesn’t bother me. After making my sandwich, not knowing my boss and I would be rung up together, the guy employee made no offer to ring me up. Instead, he checked his text messages for about a solid minute. Once he got the bread out of the oven for my boss, he proceeded to go to the backroom for a little while without saying anything to us. After a few moments he went out the front door, again without saying a word to us. Meanwhile, my boss’ bread is just sitting on the counter as we laughed and talked about the ridiculously terrible service. A few moments after he left, the woman employee was FINALLY getting around to ringing up the couple in front of us. She ran into issues with the computer system and yelled to the backroom for the guy’s help, not knowing he had walked out the front door about a minute before. When he came back in and helped her, the couple expressed their desire to add sodas to their order but they were told the entire soda machine was out of order. No sign was displayed on the machine. Nice.
When the guy was freed up from helping his co-​worker, he came back and actually apologized to me for the wait and said something like «oh, I never rang you up, did I?» and I just said «it’s alright, we’re paying together.» So he made my boss’s sandwich, we grab some chips, get rung up, try to pay with a debit card, and get told that the machine isn’t working…
Whoa… Wow. Wait… WHAT?! No one ever told us that and I checked and double checked that there was no signage to notify people of this. But we just calmly responded that we’d go get cash. So we walked over to a Wells Fargo ATM inside Safeway, laughing hysterically at how terrible the service had been, and got some cash. I went back and bought the sandwiches. We left, about 45 minutes after we’d gotten there, got back to work, and my oven roasted chicken sandwich had transformed into a tuna sandwich. Yes, that’s right. After all that we’d been put through the guy gave me the wrong sandwich. That is, I watched him make mine but when we left to go get cash he sold my sandwich to the guy behind me and I got his tuna sandwich.
This is all real. I can barely believe it, but it is. I can’t imagine being a person who lacks so much common sense, who doesn’t have a sense of common courtesy, has apparently zero desire to keep his job, and no semblance of ever having been trained in any way whatsoever.
Subway corporate: if you have read this and care for your reputation, in any minuscule way at all, take my word for it and close this location. Now. Don’t second guess yourself or think it over. Just close it. Heh. Just kidding…
Except not? Ha.

Tell me why at peak lunch time hours there is only one worker here? Do they not like business? This actually happens pretty frequently here. I mean there can be wait times up to 20 minutes before you can even place an order. I mean don’t get me wrong because I like subway but this particular one needs more employees during peak hours. Like just today I waited 15 minutes to get my order in. In between that time a couple people behind me left. I was real close to leaving and having Micky D’s save me again. But I was feening the foot long so I waited. Please get on the ball subway.

I like Subway but service could use a smile or two. So –3 stars for the 2 coworkers that like to stare and mug at me. Just give me my sandwich bitches!!!
Other than that, daily specials wow me. Sweet Onion Chicken Terriyaki on Italian Herb & Cheese w/​everything makes me pee in my pants cuz its so good. YES!