Bright Bay Mazda

I have bought or leased many cars but i have never had a better experience than the team at BB Mazda. Kevin, Christian, David were more than amazing, kind and welcoming. I normally buy via the internet as I dislike going to dealers but Christian did a great job answering my emails (@ 6am) so obviously dedicated and I drove 40 miles to this dealer when there is ones closer to me. Well worth it as it was a no fuss experience.
I also left my ez pass and gate key in my previous lease from jeep and they gladly mailed it back. (Thanks Dave)
I highly recommend this dealer not because of the cars but the people there. I cannot say enough about my experience with those 3 people.
Cheers and kudos to the team.

Huge thanks to Kevin, Stephanie, Mike, and Lou for a fantastic car buying experience. As a first time buyer, all staff members were accessible, friendly, accommodating and just as excited as I was about purchasing a Mazda. My CX-​5 is perfect and Mike did a great job explaining all the features to me. Will be sure to recommend to anyone in search of a great car!

Bright Bay Mazda didn’t give us the best deal but they were to the point, gave us what they thought the best offer was and didn’t make us go back and forth to make negotiations. We were having difficulty understanding the two different leasing options, the numbers just weren’t adding up so the financial guy came out and thoroughly explained everything to us. There was a little frustration after leaving the dealership. I had called a day later to get in touch with the salesman I was working with to see if he had a particular car in stock. I called and asked to be connected to his line, but instead was connected to someone else’s desk. I called a second time and clarified whose desk I needed to reach and a second time I was again connected to the same wrong salesman’s desk. I thought I would make one final attempt to try and reach my guy really hoping he had the car I wanted so we could possibly move forward and for a third time I was connected with the wrong guys line. I received one follow up call the day of, seeing how my search was going but overall the salesmen were very hands off, which I appreciated because there’s nothing worse than having someone call your cell every five minutes trying to seal the deal. Purchasing a car is a stressful thing and for most, a decision cannot be made in a hour. I appreciate Bright Bay Mazda giving me the space that I needed to think, but again, wished I was connected to the right guy when I had an inquiry.

Johnathan our sales person, was very knowledgeable about the vehicle we were interested in. Not at any moment did we feel pressured, and that’s what made us feel comfortable. The whole process went very smoothly. Definitely would recommend!

I purchased a car with Jonathan on Monday. I had went to 3 dealerships before coming to Bright Bay Mazda and had horrible service this place was so comfortable that I immediately knew this was where I was going to purchase my vehicle. They are patient and understanding, Johnathan went over everything with me and held the car until my husband came home so he could view it before deciding if I was going to purchase it. When we got back my husband had a question about something with the bumper and the owners came out and without hesitation they opened the service doors and got it up on a lift so we could all take a better look. I would highly recommended this dealer to anyone looking for a car. They bent over backwards for me to make sure I got in the car I wanted.

This place is AMAZING! Not only do they have servicing every day of the week (next door or here), the staff are friendly and prices are reasonable. Any experience elsewhere has just been a hassle. My whole family comes here. Even if you think you’d do better elsewhere, the long-​term relationship you’ll build with this place is way more worth it! No B.S., straight to the point!

Where do I begin on how wonderful Bright Bay Mazda is?! I live an hour away and I travelled to Bright Bay to get my new Mazda CX5. When I arrived to sign my paperwork and get my new car Lou handled everything. He was a pleasure to work with and everything was organized and on point. The Owner Carl Curcio came over to see how everything was working out and he made sure we were comfortable. The entire process took maybe 25 minutes. After we were done Jonathan sat with us in the car and explained all of the features to the vehicle. He synced my contacts and music and made sure I didn’t need to do a thing once we left but enjoy our new ride. Overall my experience with Bright Bay and all of its employees was a 10! If you want a car at the best price around and exceptional service go to Bright Bay!
Note: they also have a very large used car dept., Service dept, Lincoln dealership in addition to Mazda. A one stop shop in my opinion. Never going anywhere else again!

Everyone was great everyone was friendly. Everyone congratulated me on the new purchase and made me feel good and welcomed. Paperwork and everything else was handled before I even came in to pick up the car. I was in and out quickly.

Hands down the best car dealership on Long Island. As a young lady buying my first car I was petrified. I went to numerous dealerships and spoke with an array of salesmen and found Bright Bay to be the best. Marino was my salesman and was helpful, attentive, and most important genuine.
With Bright Bay you won’t find hidden fees or crummy customer service. I was treated with respect and most importantly like a valued customer. I just want to say thank you to the whole Bright Bay team and especially Marino for making the process a little easier!

I would give them zero if this was an option. The service used to be great, but just like everything with this dealership, everything has gone downhill. The technicians remain solid, it is the customer service that is severely lacking. Just yesterday, I was overcharged on service ($ 400 for work that is $ 150-​$ 190 everywhere else) that I was never given an estimate for and I was never called to tell that the work was needed. On top of that the used car manager, that is right the manager, threatened me telling me that he would show who was a tough guy and a man. The new service person at the desk seems to care a lot less than the previous service desk people. The holdovers from years ago seem to understand customer service, the new additions are horrible. I was ready to buy another Mazda, I will never buy one from this dealership and I recommend if you do, to find an alternative service station.

I just leased my second car from Bright Bay, a 2016 Mazda CX-​5. The manager made sure I got the most for my trade in and made the entire transaction a pleasure. I know most people feel like they’re going into battle when they start looking for a new car, especially when walking into a dealership, but everyone at Bright Bay made me feel like they were on my side and wanted me to get all the things I wanted in a new car at a price I could afford.
When this lease is up I will definitely be heading back to Bright Bay for my next one

Just had a great experience here, having some factory recalls performed on my Suzuki SX4. Bright Bay is one of the very few remaining Service Providers for Suzuki.
I arrived without a scheduled appointment, assuming parts would have to be ordered and was pleasantly surprised when the Service Dept. eagerly assisted me in determining all the outstanding recalls for my car, while the Parts dept. quickly determined that all required parts were in stock. Thankfully, They were able to squeeze me into the afternoon schedule.
The Technicians were friendly and very professional answering all my questions thoroughly. I was confident my car would be treated carefully and that all tasks would be performed per factory spec.
Gary and the entire Service Team at Bright Bay set-​the-​bar for the Dealership experience!

This dealership is really good. They are very straight forward. They not over the top nice and they never tried to force sell me a car. This is rare, but Bennie, the loan manger is the best. This is the first time that I like the loan manger. Marino, the sales men was very good too. He didn’t have to much work to do. Lol. I already knew what car I wanted. I’d recommend this dealership!

Customer service in service center is amazing. No issues with the work done on my car, would definitely recommend for service.

i found the service department to super to get in and out of with no appointment the day i called, kathleen was acomodating and friendly. the prices for brakes were on par with mavis. i prefeered geting factory replacemant parts as my mazda 3 has 40k on first set of brakes. salesman rich was a breath of fresh air! thanks

In regards to their service center:
Front desk is very nice.
Recently came in for an oil change, upsold to a tire rotation with a running special that cost an additional $ 15. Left with unbalanced tires that shook my steering wheel furiously at 60. Went back to the service center to discuss if the rotation included balancing. It did not, and I was given the price of $ 140 for mounting and balancing all 4 tires.