Bell Formal Tuxedos

The negative reviews confirm my experience here. Do Not give these people your business. They’re straight amateur. Not worth the heartburn. Foh.

My brother got married on September 5^th and I wish he had told me where he was getting all the groomsmen fitted. I’ve probably been fitted for a tuxedo at least 3 other times so at least I’m familiar with how this works. When I went to Bell Formal Tuxedo, you’re greeted by a middle-​aged woman with glasses, and you wish you could go anywhere else based on her nasty attitude and general disregard for consumer questions or opinions.
Of course, when I get my tuxedo, here’s what was wrong:
1) the white shirt was at least two sizes bigger than what I am (size small)
2) the pants were baggy like something out of a bad 1980’s movie.
3) the jacket and pants should’ve been slim fit, but of course they weren’t, based on how the pants fit; which I mentioned above.
4) The worst part? My brother picked up my suit, and it didn’t have shoes! He gave it to me on Friday, and the wedding was Saturday. Obviously I wish I had tried it on sooner, but then their shop was closed the whole weekend because of Labor Day. Fine, not a huge deal and I guess I understand a store can be closed for the weekend right before a holiday. The biggest kicker was when I when in to return my tuxedo. Not only did this rude lady forget my shoes, but she made it sound like I was stiffing her from shoes that she never gave me. We had a brief back-​and-​forth over how she would lose money on shoes that were not being returned.
You can’t lose money on something you never gave me in the first place.
Like I said, worst tuxedo rental experience ever. Thankfully, it didn’t ruin the day of the wedding.
But do yourself a huge favor and don’t even try to justify spending your time or money in this type of establishment.

I completely agree with the overall comments about the terrible service at this place.
The person who I guess is the owner is one of the most condescending, dismissive and just downright nastiest people I have dealt with in a SERVICE establishment. It’s as if she doesn’t need customers to keep her doors open for business by the way she speaks to you. If you don’t really want to know how you look/​feel in the clothes, don’t ask your customers. If you insist on asking don’t ridicule them or put them down when they disagree with your opinion.
The only saving grace in this place is the other woman (who speaks mostly Spanish) who seems to understand what customer service is all about and does her best to make up for the unprofessionalism of the woman in charge.
I would never recommend this place to anyone. I

Unfortunately this place is run by people who don’t value their customers. For the money spent, the material and services are sub par. I would not recommend this place to anyone looking for any formal rentals. You’re welcome in advance!

I really regret using this place for my groomsmens suits. When I first went they were super nice in person, but communication was a mess after this. Every time we called it was impossible to understand the person who answered, and they also could not understand us. English was their second language, which is absolutely fine, but for an employee answering the phone — it makes a simple phone call such a chore.
The groomsmens suits fit them horribly. Every single one of the 6 suits rented fit extremely baggy. Looking back on my pictures, I am so upset. They look so sloppy. All of the guys went in and got measured, I don’t get it.
When I was there, the owner came out from the back and offered to upgrade me to the better of the 2 suits they offer. I thought that was really nice of him, and left a deposit that they said I would get back after all the groomsmen returned their suits. I still haven’t gotten my deposit back, and when you call, no one speaks English. I finally got the owner on the line, after going back and forth with him, he told me that he does not know if he refunded me or not! He has to look for more paperwork, and I should come in. So irritating when you are busy.
Do yourself a favor and stay away from this place.

Used this place for tuxes for our wedding. Professional, great hours, large selection, reasonable prices, absolutely no complaints.
(Also stop by around the corner at Agra Indian restaurant while in the neighborhood, delicious.)

Worst company I had to deal with for my wedding. They talked nasty to my wife. I will never recommend this company.