Kern Heating Inc Beach Park

Buyer beware these guys are complete frauds and will rape you at any chance they get. They will force an extended warranty on you that does not exist. Secretary answering the phone is rude and condesecending, yet a complete moron. The «owner» Dave is an arogant asshole. Got charged $ 229 for 25 stop to my house, no parts, just diagnosis and labor, which there was no diagnosis needed. The furnace has built in diagnosis. Receipt clearly states diagnosis fee, and when I tried to talk to Dave he called me a liar, even though I have it in writing. All after dishing out 4k for a new furnace from them a 2 years ago and getting charged $ 500 for an extended warranty, that I am also «lying about.

Arrived on time (a little early actually!). Prompt and friendly service. Reasonable prices. Gave great advice on how to do some preventative maintenance for my AC unit on my own. Will do business with them again for sure.
They had a wireless tablet and accepted credit card payment at my doorstep.

Was very unhappy after I got charged a $ 104 house call fee for a repair that was literally 2 minutes. All the guy did was move the drip pan piping down because it was raised too high and the water was draining back Into the heater. So then the guy says well, I’m already charging you $ 104 so I might as well service the AC which is on special for $ 69. So I ended up spending almost $ 200 and all the guy did was move a pipe and check the Freon level outside. He didn’t even open or clean anything inside the furnace or check the radiator or coils which I’m sure is full of dust. And he kept on trying to sell me this warranty which made no sense because I still had to pay the house call fee of $ 104. It just gave me free check ups and like 25% off service or something like that.
I would call somebody local that does free estimates and has a fair labor rate that you can build a relationship with. That’s the last time I do business with Kern.

Well my old review got removed. Dunno Why.
Stay away from these people. They sold me a 3 year prepaid contract and then refused to honor it. If you would like to see the contract and then ask yourself to the company why they never honored it, send me a email and I will gladly post.
These people claimed on three occasions that they would show up to service the heater. They never showed up keeping me waiting at the house telling me that they were an hour out.
They bought out a family owned business and inherited clients like me promising to continue the same level of service. Instead I am out $ 300 and wasted 3 days waiting on people that never showed up.