XO Prime Steaks

Took my son for his birthday. Excellent food, excellent service The roasted garlic was also delicious. Highly recommend

BEST STEAK in my LIFE! My wife and I came to xo for our date night and while it was on the pricy side it was well worth it. The juiciest most tender steak I have ever had melted in my mouth! The asparagus was amazing. Everything was well seasoned. My service was exceptional. Will def be back!

Great Chilean Sea Bass! I would recommend this restaurant to anyone! Great for large parties and group events.

My wife and I went to XO this evening for a Valentine’s Day dinner. It was our first time there and we were delighted by the ambiance as we were led to our table. We were expecting a great experience, but our expectations were dashed early on. We were seated at a small round table and two or three minutes later a very young couple was seated at the table right next to us, and I do mean RIGHT next to us, no more then 24 inches from ours, so close we had to almost whisper to maintain any sense of privacy. Our server was the same one who waited on the next table and for some reason, he thought it was okay to inform both tables about the specials at the same time, because «you all arrived at about the same time.» We we expecting something really outstanding at this high end restaurant, but it seemed he was more interested in turning tables quickly. Both my wife and I thought that was a bit unprofessional.
He gave both the young couple and us some time to make our selections from the VERY PRICEY menu (upper $ 30s to upper $ 40s for a steak without sides) and returned in a few minutes to take our order, or at least that’s what we thought he would do. He actually said (addressing both tables), «Okay, who wants to order first?» Seriously?! That is not the way it’s done, even at the local tavern. My wife graciously deferred to the young couple and then we ordered too. While we were waiting for our food, the couple on the other side of us (equally close to our table) got the attention of their server, and the man told their server that his steak was undercooked. The server apologized and took the man’s steak back to the kitchen.
It wasn’t too long before our steaks and sides came. My wife’s filet (medium doneness) was tasty, she reported, but it wasn’t really hot. My medium bone-​in was somewhere between warm and cool. This at a place supposedly known for steaks. Our server apologized and took it back to the kitchen, and after 3 – 4 minutes he brought back a hot steak. As for the vegetable sides ($ 8-​$ 9), the spinach was outstanding, and the seasonal vegetables were tasty. But we didn’t go to XO for the vegetables; we went for top-​notch steaks and we both felt let down by this «reputable» steakhouse. Short of someone giving us a gift card, we don’t plan to make a return trip, as there are a number of other steakhouses in the area that far surpass XO, both in service and quality of the food.

As far as steaks go, this is up there with Urban Farmer. It’s got the hallmarks of how I’d love my steak done: a crusted, charred surface, and a juicy, smokey center. Temperature was right on the money, with meat tender enough to cut with a butter knife.
Appetizers were great: oysters Rockefeller, lobster and corn fritters (although this was a bit on the starchy side), sides were excellent.
The ambience was elegant, great for special occasions or simply to satisfy the carnivore in you. GROWL!!! ROAR!!! (that was my tummy)

By far the best steakhouse in Cleveland. Not only is the food amazing, the service is exceptional. The ambience is by far the best of any restaurant in the Cleveland area. A major contributing factor is the owner is personally involved. I would consider him to be one of the best operators and hosts in the business. I would highly recommend XO, whether it is a personal occasion, hosting business clients or just an evening out in the city.

We usually love XO but New Years Eve is definitely a hard night to go. We decided to eat at the bar, which we normally do. Not a great choice tonight. Bartenders were nice, but not very attentive to diner service. Drinks were great, but sides were wrong, no bread even when they told you it was coming. $ 50 crab legs were fishy tasting. Steak was good, but no sear.
Red is still my favorite.

I would have given them 5 stars if were not for the over priced menu. This is compared to the competition with Mortons, Flemings, and others to choose from. For the 2 of us our check was $ 271 which included an app, mid priced wine and 1 dessert to split… kind of high but we said «1^st world problems we have».
Really enjoyed our experience, service and food was wonderful. $ 150-​$ 200 for a meal is reasonable and that can be found anywhere else in NE Ohio, not $ 271…

Went here with a group from work, had the filet and garlic mashed potatoes, both were excellent, great flavor. Everyone else enjoyed their meals, and our server was on point. No complaints since my manager covered the tab, but the prices are definitely on the high side and I’d have a more difficult time justifying the cost if it was coming out of my wallet… price was the only reason I couldn’t go with a full five stars.

We live down the street and we’ve never stopped in, but we’ve always wondered about XO. Finally, last night we made a last-​minute reservation. It was spectacular. The space is exquisite. We were stunned to discover this fabulous dining space was hiding in that boring office building. It was wonderful.
Our server was incredible — Jeff, I believe. The food was delicious. I’m 6.5 months pregnant and our server helped me navigate the menu to maximize my experience while still abiding by the rather stringent pregnancy food rules. I removed the tuna from the tempura roll and loved it. I ordered the scallops for my entrée and Jeff even made sure they cooked my scallops a bit more than usual due to my pregnancy. The entrée was lovely. The risotto was a perfect complement to the scallops. My husband had a blackened steak (I forget exactly what he ordered) with prawns and creamy spinach. He loved everything.
We were disappointed to skip dessert, but we had other plans. Yet again, our server was phenomenal in getting us our check quickly to ensure we were on time to our next plans.
This was such delightful experience. We look forward to returning very soon and we’ll be recommending it to all our friends. I just feel foolish that we waited to long to try it.

from friendly fill-​in bartender, dave — to the giant shrimp cocktail — to the perfectly cooked strip steak (charred on the outside/​rare on the inside) — to the sautéed onions & mushrooms — to the brussel sprouts — to the incredible potato pancakes — xo was an absolute home run again
always is

This is the best location serving the highest quality of Prime USA Cuts of Meat, locally sourcing the majority of their produce and cuts. The serve is great, the servers are knowledgeable and effective doing their jobs making the dining expirence enjoyable and easy. My only issue with XO Prime Steakhouse is the fact sides aren’t included as a portion of your entrée price, which is already above market value but everything included it is a worthwhile dining experience. I love their bone in ribeye and their tuna is extremely fresh even though XO in Ohio.

I went to XO with my family on New Years Eve 2014. I understand the issues a restaurant can have on the evening based on table turn over and The evening it’s self. However that does not explain bad service and less then quality food. One of our ordered items was a bone In Rib Eye. The steak that was serviced was less then quality.
Yes a good Rib Eye does has marbling in the meat to add flavor, but it should not be filled with cartilage that makes uneatable and can not be chewed. When this was brought to the attention of the server and the manager on staff they preceded to treat me like I had no idea what a good Rib Eye was. I was treated with a total lack of respect and talked to as if I had no idea of what I was talking about. The other entrees were good but our evening was ruined.
I was also told I would be contact by a manager or someone in charge to discuss in the following days but I have not heard from anyone. I guess one persons opinion does not matter to this establishment
The evening was still expensive. However, with the choices of other fine high quality steak House on chagrin that I have frequented such as Red, Hyde Park and Flemings. I see no reason to give my money to XO ever again.

Interesting to see the range of reviews here. My wife and I went on Christmas Eve for a special date and it was probably the best dining experience we’ve had in Cleveland in the last 7 – 8 years. The steaks were cooked to perfection — I had the bone in ribeye and it was very tender and flavorful. The sides were outstanding — the Brussels sprouts with bacon bits were phenomenal and complimented our meal so well. Potatoes au gratin were also good. And we had a special burrata salad recommended to us by our server which was to die for!
Finally, the wine was just truly amazing. Our server, Mark, was right on the mark throughout the whole meal as he recommended wines for each of us and our appetizers and meals (he recommended a particular Sauvignon blanc for half shell oysters that totally blew my mind). The atmosphere, the food, and service — hands down one of the best in Cleveland. We used to go to Fleming. No more!

I’ve been to both the downtown location as well as this one. Both times the service and food were fantastic.
At this location I have the linguine in a spicy red sauce, which was amazing. Several large scallops (though one was a bit meaty and tough), lobster pieces, and the largest shrimp I have ever seen. The sauce was spicy but not too much so.
I also had a Caesar salad, which was perfect.

What a great addition to the east side! The atmosphere is cool. Does not feel like you are in Cleveland. The service was excellent, and the food delicious. I thought the menu had a lot of options and interesting combinations. I had a caribbean flavored Red Snapper which was the special that night that was so flavorful without being too spicy? The drinks were yummy. I’m not sure why people are complaining about the prices, I have eaten at many steak houses on the east and west sides of Cleveland as well as downtown, and All the prices are comparable if ordering similar dishes.
I can’t wait to eat on the patio!

I absolutely love this place. Yes the prices are high but you get what you pay for. The service is always great in my opinion. And the valets are always prompt.
Their specialty butters are always exciting to try.
Salad:
The wedge salad is simply amazing. The candied pecans and bacon are really tasty.
Steaks:
The first time I ordered the 18oz ribeye (med) and my boyfriend ordered the bone in filet (med/​well). Although my favorite cut is the ribeye his bone in filet was absolutely amazing so now we both order the 12oz bone in filet when we dine. They always cook them perfectly so I have no complaints.
Side:
Brussels and Bacon were great. I offer mine cooked a bit more but they were still great.
Scalloped Potatoes are so good. I can’t eat here without ordering them. Idk if it’s the cheeses they use or what but they are just perfect.
Dessert:
I love their seasonal cheesecakes. I’ve tried Raspberry Mango and Bananas Foster.

The restaurant is nice looking inside, however is way over-​priced for the quality of the food. My strip steak was full of fat & veins, and way over cooked. The Caesar salad had bad/​soggy lettuce, and the service was bad.
The side dishes were good, the sweet potato fries & mashed potatoes were yummy.
definitely would not recommend this, very over priced & you will not be satisfied

My girlfriend and closed on a house so i wanted to treat her to a nice late lunch/​Dinner. Since it was only 4pm it was very empty. 1^st let my start by saying the men’s bathroom had a oder of a truck stop McDonald’s. Smelled like old urine inside of a gym sock. For my appetizer we got the blue cheese lobster beignets. They were very creamy, crispy and tasty. For my main course I got the Halibut with purple potato hash & creamed cauliflower With scallop potatoes on the side. The creamed cauliflower was the star of the plate. The Halibut was dry but flavorful enough for me to enjoy it. My girlfriend got a big ass steak and a baked potato. For the price it was not worth it. If this wasn’t a special day I would not have came.

Lousy service, attitude, and sub par food. We arrived at 6:15. A party of 4 arrived at 6:30 and got their food 30 minutes before us. A party arrived at 6:45 and got their food 10 minutes before us. My son has a 12 oz. steak that was good. The agroton potatos were good. My wife and I ordered chicken. The garlic mash potatos were cold and bland. The brussels sprouts were burned/​over cooked. The chicken was good. The waitress was fair. The manager apologized and took 2 sides off and a chicken dinner.
Prices are high. $ 22.95 for chicken and the side is $ 8.95. Steak 12 oz. $ 40.
If X O wants to compete on Chagrin with Flemmings, Hyde Park, and Moxie/​Red they are going to have to make a 360 QUICK! Otherwise they will be X ed Off!