Fresco Flowers

I live on the west coast and needed to send a beautiful orchid arrangement for a client’s daughter in Boston. I was excited to find this florist, and thought ‘ordering local’ would be best… was I wrong!
My client sent me an urgent message on Sunday that his daughter would be out of town when the plants were scheduled for delivery on Monday, and asked that I reschedule.
Not only did the website and confirmation contain no reply email address, the ‘account’ I set up allowed me to view the order, but not cancel or change it, and the only way to reach them was by telephone, and they were closed on Sundays.
I set my alarm to wake up and call at 6am/​9am (PST/​EST) when the website says they open… no one answered…6:30am still no answer, 7am, no answer, 7:30am…8am…
They are listed as a Teleflora partner, so I called them as well, but they said they can’t help because I placed the order with the shop directly…
I don’t really know what to say at this point… it looks like there are 3 locations, but only 2 phone numbers and neither is being answered.

I had a FABULOUS experience working with Ariana. She created an incredible bouquet for my daughter. I told her things I liked and then told her to be creative and I was very impressed with what she created. Thank you Ariana!!!

My wife is a nurse at Boston Medical Center and had to go into work on Valentines Day — I called at least a half dozen florists and no one could get flowers to BMC same day. Fresco was my last call and shockingly said no problem. They got a couple dozen roses over to her floor at the hospital in less than 90 minutes (on Valentines Day — in a Blizzard)! I was happy to get anything over there that day but these 24 roses also happened to all be taller than my 3 year old and made the whole floor at the hospital literally smell like roses. I have never bothered to review anything on Unilocal (or anywhere else) before but felt compelled to share this experience.

Walked in to buy a bouquet for my friend’s birthday. I was approached by Milis, at nine months pregnant, she is busily working, fixing up the shop and straightening out beautiful fresh flowers. She made me an amazing, fresh colorful spread for my friend. I love this place. Have been here a few times and am never disappointed. The prices are very reasonable. LOVE LOVE LOVE Milis. Congratulations on the new baby and THANK YOU VERY MUCH for making a dear friend very happy with your beautiful arrangement. Highly recommend this shop!

This is a great flower shop, the staff really helped me out with picking an arrangement for my girlfriend. Ariana knew exactly what questions to ask to get the best for my girlfriend. She made a custom arrangement for me and it was awesome. Both me and my girlfriend will be going here for all of our flower needs.

A couple weeks after screwing me over, they called and personally offered to attempt to rectify the situation. It’s too late to get my flowers to their intended recipient, but I do appreciate the gesture and personal attention. From the sounds of the other reviews here, it seems like my experience was not typical of the service generally provided by this company.

My first Valentine’s day arrangement in a while and what a surprise, I got the most beautiful arrangement two dozen red roses in a gorgeous vase I can’t stop looking at them. The presentation is awesome, i have never seen anything like this !

Though I frequent the Back Bay location often, I sometimes find myself stopping by this one on the days I volunteer at MGH. It baffles me why people would shop for flowers anywhere else! Prices are unbeatable for the quality and presentation. The employees take great pride in their work and truly seek to make people happy with their creations.
My two cents — ignore the negative reviews (we all have bad days) & shop for loved ones or yourself here wether you have someone at MGH, it’s Valentine’s Day or you want a pick me up check Fresco on Cambridge St out!

My husband bought me flowers and they were delivered on Thursday at 5pm — By Monday Morning — they were dying already. I called and complained — that for $ 115 they shouldn’t die that quick. They argued with me – (poor costumer service) and told me there was nothing they could do but give me a $ 25.00 credit. Their GUARANTEE means nothing. Don’t Buy Your Flowers Here — THEY WILL DIE within DAYS!!!

I placed an order online, since I live in cambridge and needed to send an order to my dad in the back bay. he just started a new job and i wanted to congratulate him with a plant he could leave on his desk.
i picked a terrarium-​like piece that was in a round, clear glass container and had three small plants and perfectly placed stones and moss.
the arrangement he received, however, was a sloppy recreation of the photo i chose from. i realize the exact plants and container may not have been available, but what he received looked like a five year old had planted it. one plant died one day after it was delivered, and another plant wasn’t fully planted, and could be easily lifted out or blown away if there was a breeze. no pebbles were placed to hide the dirt on the sides of the planter, and no moss was covering the top soil.
their only saving grace was giving me a full refund after i picked the planter up from my dad (apologizing profusely to him, of course) and returning it to the store in person.

Terrible. Last spring I went in before my civil wedding ceremony and asked for assistance in making a bouquet to bring to city hall. The owner was so rude. She actually said, «UGH! Do you realize tomorrow is Mothers day weekend!». I told her why I needed the bouquet and that I just wanted something simple, so it wouldn’t take long. She then told me, «you need to wait until I’m done with this». I was trying to be polite so I browsed around the store while I waited for her. She finally came over, literally dedicated 3 minutes to me, before calling over her helper. She thrust the flowers we had picked into her helpers hand and coldly said, «she’ll help you» and then walked away. The helper barely spoke English and didn’t offer any help in putting the bouquet together. I didn’t expect to be pampered, I just wanted a few minutes of engaged guidance on one of the happiest days of my life. I should have walked to Whole foods. They would have been more helpful and a heck of a lot cheaper then this place. I will never go back. Buyers Beware.

Got ripped off for Valentine’s Day.
Quoted me $ 55 for 35 tulip stems, for pick up from Cambridge Street store. Order had only 19 stems. I called to ask and owner said it was «extra price for Valentine’s day» and refuse to honor the original quote. BEWARE.

I will not even think about using another florist in Boston. Customer service is excellent and quality is top-​notch.

Very small establishment that can easily be overlooked. Don’t. They have great flowers, unique, and are very helpful with choosing what is appropriate. A little expensive but worth it.

Fresco is a beautiful florist right by MGH. Definitely my vote over the gift shop in the hospital. The woman that I’ve dealt with has been very nice. Tell her what colors you’re looking for and she’ll put together an amazing bouquet (check out the pic I posted). She’s put together arrangements of flowers that I didn’t even think would go together, but worked out perfectly. Super fragrant, long lasting, and not as expensive as you’d think for the area.

I wanted to send my jocky turning 30 year old son his first bouquet. I didn’t want it too flowery, if you know what I mean. They created the most beautiful Zen floral arrangement that he was thrilled to receive.
They were very understanding. The flowers were stunning and obviously created with great care.

i love this boutique flower shop right on busy cambridge street in the mass general area. they do everything right here, and this would be the only place i would recommend to buy flowers for someone you are visiting in the mass general facility.
all their expansive selection of flowers and plants are fresh, and will last long after you buy them. prices here are reasonable as well. sometimes exotic flowers are placed outside on the sidewalk for a bargain. they had the lowest price for evergreen wreaths over the holiday season. dress them up with a bow, et voila! they have knowledgeable and friendly staff at hand. and last but not least, they really know how to present their wares — even the $ 3 bunch of daffodils was wrapped tastefully in chocolate brown tissue paper with a straw tie.

This is the best flower shop in Boston! They have an amazing selection! The flowers are always fresh and gorgeous! The people that work at this store are incredible, they give awesome service, always willing to help!
I love gerberas and the colors they bring make me want to take them all home!

THIS PLACE IS WONDERFUL.
I have bought many flowers from them, they also did the flowers for my wedding.
Extremely accommodating, honest business. Great flowers, no weepy/​half wilted/​dead flowers here. Don’t let the small store fool you, they have EVERYTHING, lots of great ideas for arrangements as well.
Ask for Ron he is great.

How has no one written a thing about this little place?
First of all, they have Birds of Paradise– I love exotic flowers. Second, they have four different types of Tulips.
This place has a very chic selection of flowers and equally chic arrangements. If you are looking for flowers bordering on art I would say this is the place to go. Their selection of exotics is pretty good and they will special order flowers for you. Now, the problem– they are quite expensive.
Although the quality of flowers is very high, so are the prices. But hey, I guess fresh flowers are kinda a luxury.
Bottom Line: Save this place for special occasions, unless you have money to burn.