Officially, zero stars. They told me I’d receive my couch in 6 – 8 weeks and after numerous unanswered/unreturned phone calls the couch was delivered at week twelve. No apology or good explanation for the excessive delay. Each time we called to inquire, the awful sales woman said, «well, I don’t know what you want ME to do about it?» Do yourself a favor and go somewhere else for furniture. I will never do business with these people or this company again, and you shouldn’t either!
Greg F.
Évaluation du lieu : 1 Newark, DE
Not pleased. 6 – 8 weeks turned into 11 weeks for our delivery. They never called to explain or apologize for the delays. And when we called to inquire the sales staff was apathetic… I would not shop there again.
Alex A.
Évaluation du lieu : 1 Newark, DE
Bought some furniture from the store. One piece came in defective. I cannot get the replacement for over 3 months !!! Staff doesn’t make any decisions and refers all complains to the owner(Bob), who cannot get replacement part for over 3 months and even fails to call me on time, as promised. Very disappointed with the service. The price and delivery was reasonable, but customer service is very sloppy.