Centurylink

If I could give them less than 1 star, I would! They are the cheapest in the area (until your promotions run out), but I can’t even come up with one good thing to say. When we got connected at a temporary rental in the area, we waited weeks and then they hooked up the service to a house down the street. When we finally got that straightened out, it was okay for a few months. Then we moved to a permanent address (new house) and they triple charged us for the hookup. The bill was insane and I called them every month for a few months to get my bill fixed. It seemed like everything was okay until one day I get this HUGE bill; I was on autopay but it wasn’t charged for 7 or 8 months. I was charged a late fee every month and they would only reverse 3 months. (I know, I should’ve paid more attention but I was paying with a credit card that I had also set up automatic payments to — so I missed it). I was going to cancel auto pay but it was saving me $ 10 a month and the late fees were less than that. But I just got off the phone with them again because my bill is 4 months worth of internet service again. They waived the late fees but customer services was arguing with me on the phone about the bill. I am finding something else because this is absolutely ridiculous!

Horrible service have been told for 3 days now that they would come hook up our internet and has still yet to get it hooked up. Just moved to the area and this is the cheapest option but if there were a different company around the same price our buisness would be going elsewhere