I’m updating my review of this place. After my initial review the president reached out to me. We had a friendly conversation over a period of a few days where I really felt that my concerns and experience were heard and addressed. I also received my products, and absolutely love them. I’ll definitely order again from this website. They have unique products, which are working very well for me.
Daniel C.
Évaluation du lieu : 2 Sherman Oaks, Los Angeles, CA
Customer service was poor. I was ready to give my credit card number to purchase a ceiling light for our bathroom but wanted to swap out the glass globe with a different finish. The item did not come this way from the manufacturer, but instead of working with me to find a solution to the problem, the woman on the phone was curt and rude as if I was being an imposition on her by requesting this.