Michaels

Bought a car phone charger at Michaels. Sales associate here said they had the same one and it worked great. Plugged it in and it began to smoke. So I returned it to the store where I bought it.
Like an idiot, I didnt keep my receipt based on the comments the associate made about it being a good product. I know… I know… my bad.
So the associate that I dealt with couldnt help because I wanted the cash back that I had paid for it. So I asked for managwa because I dont want store credit. The manager tried the same excuse the associate did and I persisted.
So he reluctantly gave me back half of the retail price in cash which was better than a full return in store credit, I guess. My message to Phil, the manager here, obviously I wasnt lying to get my cash back. the car charger even STILL smelled like smoke when I returned it. And the manager admitted there had been quite a few people return the same item for the same reason.

Neat and clean. It’s Michaels. They put out Holiday decorations out a month or more before each one. Great variety and selection of arts and crafts supplies along with things for the serious artist and bakery.

Contrary to other reviews, I think this Michaels is actually pretty good. Things do seem laid out a bit odd compared to other Michaels stores I’ve been to, but this doesn’t stop me from still going here. Yes, you’re going to pay a bit more for holiday items, but that’s all Michaels, really… I usually like to by my model paints here since they usually have a well stocked selection. The staffing has also been helpful the few times I’ve actually had to ask for help.

This place needs lots of work. If there were a comparable craft store nearby, I would HAPPILY go there. Where do I start? First of all, I know this may sound silly, but please get an automatic door! All the cool stores are doing it. It is such a struggle to pull open not one, but two sets of doors with my toddler in the shopping cart and try to make my way in, or out, for for that matter. Secondly the store is WAY WAY WAY too crowded. The place needs an entire renovation and lesson in feng shui. The shopping carts are tiny at Michaels, as in not the size of standard shopping carts, and yet, it is IMPOSSIBLE to get through any section of the store when there is someone else with or without a shopping cart in the same aisle as you. When I go to Michaels, I am rarely going to browse, but I guess I am in the minority because I am constantly saying «Excuse me» to get around everyone else who is slowing making their way through the store looking at everything the store sells. Long story short: navigate at your own risk, and good luck to you. Lastly and most importantly, hire more help! Expect to wait 10 minutes or more to checkout. I don’t even wait at Walmart that long. Although there are six registers, there are never more than two open, and none of the employees seem to know how to hustle despite that there are 10 people in line waiting to checkout. And finally, although they accept mobile coupons, I never have an easy experience when I try to use them. I receive emails from Michaels multiple times a week with coupons included in the email. When I get to the store and finally get to check out and click ‘get coupon’ within the email it opens a browser which has coupons from a previously valid coupon period, and not the current period. The coupon I received in my e-​mail is never accessible, and only a few employees understand that it’s an error on Michaels end, not mine and still scan a spare coupon behind the counter so I can get my promised discount. Each time I leave the store vowing to never go again.

I went to Michaels today in search of water color art supplies. I couldn’t find any however, if you are into acrylics, they have plenty.

This Michael’s is pretty mediocre. There is nothing stellar about it however, there is nothing that would deter me from visiting again either. Staff was friendly however it was not always easy to find someone when you needed them. The store truly needs a renovation. Everything just looks old and sad. Their selection was alright. I was able to find what I wanted (a cake box) and the price was right. My husband went in to take advantage of their framing deal. It was only so-​so, so we didn’t end up purchasing anything.
Would I come back? Yes! Would I make a special visit just to peruse their stock? Nope, probably not. If you are into the frills and glam that make some craft stores appealing you will NOT find it here. If you do need cake boxes on the other hand, this is the place for you!

Here’s a helpful holiday hint. If you want to pay more for, well anything, buy it with the words «Christmas» or «Holiday» or in green, red, white, or pretty much anything Christmas-​like. It doesn’t matter that the rest of the year, something similar would be dirt cheap. This time of year, its gonna stretch your credit card limit.
For a lot of Christmas stuff I just head to Michaels. Here, its not called wrapping paper (although you can get that here) but rather kraft paper, or roll paper which you can pick up for $ 2.99. This roll of single color paper will wrap every single present I bought this year with a good bit left over for the straggling birthday.
Don’t want all your packages to look the same with that plain color wrapping? Felt cutouts. A different color for each person. This also avoids putting people’s names on the packages (helps in family’s where people try to sneak peaks at their gifts — like you dad).
Don’t avoid an arts and crafts store just because you don’t think you’re crafty. You might just get some ideas here.
I found this location to be a bit more crowded than others I’ve been to. It took me longer than I thought to find what I needed, and when I did, I got the last one of a few (whew!). I’ve been to better Michaels but it served my needs.