Epic Imaging

This place is the ONLY place I will ever go to for my yearly mammogram.
Last year I went to Providence and it took THREE MONTHS to get my results, and that was only after repeated phone calls, finally ending with a regional manager. Yes, they had to get films from out-​of-​state to compare, but after 8 weeks of NO answers, I called the place where I had gotten my previous mammograms done, and they had ZERO requests for my previous films. Yes, NO requests, even though I had been assured two requests had taken place. I finally had to get a senior level manager involved to get the results from what should have been a routine mammogram. Ridiculous.
Fast forward to this year. Upon the advice of friends, I decided to go to Epic Imaging. I called to make an appointment at 4:00pm. They had an opening for an 8:00am appointment the very next day. I walked in the next morning and they already had my films from Providence. I got a mammogram AND a radiologist read it AND I got my results AND I was out of there in 22 minutes flat. They were able to accomplish in less than one day what took Providence over three months and numerous increasingly irate phone calls were not able to accomplish. Epic Imaging for the win!

We came here because my son needed an ultrasound, and our pediatrician picked the location. We will not return.
We arrived at about 12:45pm. My son had a fever and other symptoms, and his pediatrician thought it might be appendicitis, so it was semi-​urgent. We didn’t really want to do it that day because he was sick and vomiting, but we wanted to make sure he was okay. They told us that they were currently in a staff meeting, but it shouldn’t be too long and they would squeeze us in. Why they accepted a patient when «everyone» was in a staff meeting which could last an hour and they knew that I’ll never know.
Well, an hour passes, two hour passes, and we have three kids who are bored to death in the waiting room. They have no toys or T.V. or anything to keep them occupied for such a long wait in a small space. So of course they are running around, after all that time, and we are getting frowns from the people who work there, but what can we do? We see one lady leave with tears in her eyes because she can’t wait any longer and needs to reschedule, even though her appointment was important to her. We, albeit hesitantly, continue to wait.
After the third hour of waiting, we begin to complain, gather our stuff, and just as we were about to leave they get us back to the ultrasound. The lady was somewhat rude, and really didn’t know what she was talking about. Everything she said at that time later contradicted what our pediatrician had to say about it.
I wouldn’t recommend this clinic to anybody.

I won’t go into any gory detail, but I needed an ultrasound. Called around and found the best price at Epic. When I got there, they told me that if I paid them that day I would receive an additional 40% off! Since I didn’t have insurance at the time, that was a huge savings for me. I had the ultrasound (s) and it turned out I needed a CT scan. Same thing… pay that day (used a credit card) and save 40% off. Whew!
The staff were efficient, kind and helpful. Don’t hesitate to use Epic Imaging, especially if you’re taking care of the costs yourself.