SavATree – The Tree and Shrub Care Company

I used these guys ONE time, when my regular guy was not available. Well, they not only charged THREE times as much as my regular guy, did NOT do a better job, BUT… and here’s the kicker… encouraged me to move two small trees from where they had been doing okay to a larger open area.
Sadly, I listened to these incompetents, because the two trees, which had been doing fine for years, are now dying, almost dead.
DO NOT USE SAV-​A-​TREE out of Bedford Hills for your trimming or arborist advice. When they invented the phrase Caveat Emptor, they were thinking of this company.

My lawn seemed like it was doing better, April, May, June and then it turned into a weed garden. I had crabgrass everywhere. I called to get someone here with no reply. I told the company to send someone to see the weeds or cancel my account. So, not one person called or ever came. Save a lawn is Very Very expensive and customer service is Terrible, it’s like nobody cares. My grass was turning brown, not one reason why, I was told not to water. ??? no water ???, They are pretty much clueless. Go elsewhere. I did.

Quoted $ 270/​hr for three men to clear snow off my roof and they would also bill me for travel time. Their office is 30 minutes from my home. They sent two men who worked for 2 hours 5 minutes and billed me for four hours = $ 1,180. OUTRAGEOUS!
I will never use them for anything again and I also let my friend (that referred them) know about it.
⁷⁄₉ — Merrick thanks for your reply however untrue. I paid Savatree for 3 hours and 35 minutes at a rate of $ 180/​hour (I believe that was $ 645 plus tax). I am still awaiting a reply from accounting. Wanda and I spoke yesterday. Please check your facts before posting incorrect statements.

Three reviews, all zeroes — and always excuses — just as I said. After our lawn actually looked worse than before SavATree started, I asked what was wrong. I was told: «give us more money for items we did not tell you about before and we will make your lawn better.» As I am not a big fan of bait and switch tactics, and crappy lawn services, I declined. At no point did they make any effort to fix the mistakes, just asked for more money. They were paid, of course, because their billing is simply stellar. Not surprisingly, even after they were paid we still received multiple dunning letters a day and threatening emails. Even collections are incompetent.
Oh and we used them multiple years and they just kept getting worse.
Do not use, never use, ever.

Save-​A-​Tree? Save-​Your-​Money.
Little to no response to calls and requests. Since they buy smaller lawn service companies I think they have too many accounts and not enough staff. No one calls back, or if they do on a 3^rd or 4^th attempt, no action from the conversation. Lame.
We were trying to keep an organic lawn. They were to add fertilizer and spot treat clover (non-​organic). If we want our lawn back now, we’ll have to use extra weed killer (and I’m talking ½ the lawn now needs weed treatment).

Do not use this company. After telling me they were going to save my tree they chopped it down completely and left me with a bare 4 foot high trunk. They then actually billed me for this!!!