The Nail Boutique

Another amazing job by Yenny she’s the absolute best when it comes to nails! Yaly is my go to for brows she’s a brow specialist this has been a one stop shop for me I love it wont go anywhere else since I discovered this hidden gem. Let’s talk about the receptionist Karla she’s so sweet and attentive! I just love this place nothing but positive vibes here always a pleasant visit to the nail salon.

Friendly and fun. Skilled technicians who enjoy their work and do not rush. Lovely experience.

Oh boi let start by saying the coordinator was overwhelmed, but he kept his kool and was really nice with everyone, I believe he wish everyone could have been taken care of. The young man who offered a drink and took coats was great with a smile and prompt. I walked in at 3:15 and was told there’s wait of 40mins. Yes, long wait for a 30mins service, was willing to because I’m extremely picky with my nails. However I waited, waited, waited 4:35 decided to ask if he was still able to fit me in, he apologized and explain they were back up and his next available tech will get to me soon. At 5:08.1hr and 53mins of waiting, before getting to me, at least I didn’t feel as bad because I wasn’t the only one waiting for a long time. Thinking I would be really happy with my nails, I choice a great color but the polishing wasn’t great out of 10 I’ll give her a 4.5, however she made me smile always a plus.

Today I had a fabulous time at nail boutique. The staff was wonderful and full of positive vibes… Yaly and Yani are the best… But they have to do something about those flies plz do…

Very professional and friendly staff, and very cute salon. I love the chandelier that hangs over the room. And the orange scrub they use for manicures smells like heaven.

Was in the area from out of town, and stopped in on a Saturday for a gel manicure. Was seen right away, no need for an appointment. Marie did a fantastic job, and really took her time to make sure the job looked really great. Her attention to detail was spot on. I’d highly recommend a service here — as others have mentioned the space is small but welcoming. I could see it getting busy during peak times, but I had no issue getting a walk-​in appointment on a Saturday so don’t let the size deter you.

Ah, the Nail Boutique.
I arrived here last Friday for a French gel manicure with Yaly. This salon’s location is small and quite claustrophobic. The location on Fulton street is far more spacious. It’s literally a hole in the wall. There’s barely any space to have a pedicure or a manicure. When I mean that you have to wait, you definitely do need to wait.
The woman who did my manicure was Yaly. She’s nice, but I do think that she should improve on her customer service skills a little bit more. She seemed irritated, annoyed and impatient. I understand that the salon overbooks, so I sympathize with her on that. She did a pretty good job, but I believe that I wanted Gloria to do my manicure as she’s the only one who does my nails well every time I go and see her. I do love Pinot Grigio. I was served some while waiting to do my mani.
I am still in support of black owned nail salons, so yes I would be frequenting the Nail Boutique, but I would skip on this location. It’s farther from the train station and it’s too impersonal for me in my honest opinion. Fulton street’s location is far better in my opinion and I love how much space and the plethora of nail polish to choose from.
Update: two weeks past my appointment date, my gel extension ripped my entire nail off. I’m so upset because I never wear fake nails. Never again will I come here. I knew it was a big mistake!

Awesome, it’s very peaceful, quaint and because the location is small it serene, the staff is very great at their jobs and professional and they make you feel WELCOME. I’ve been going to the location on Fulton and St. James for years but this location is just a couple of blocks away. And not to mention BLACK owned. I’ll recommend them to anyone any time.

LOVE Marie she made me feel so welcome and comfortable had absolutely no problems with her whatsoever or my service. I just wish the space was a little bigger. Love the quality of my service (gel overlay). Everyone in the salon including the receptionist Jessica was very nice as always.

Great service and atmosphere, and this is the longest my mani has lasted without chipping in ages!

4.5 This is the only salon I go to because I patronize black owned salons. I always request Yaly because she does her job well, doesn’t rush me, and is gentle with my feet (so important to me!). Everyone in the salon is always hospitable to me.
I must note 3 things:
1. It’s way smaller than the first location (I literally only come to this one because of Yaly)
2. The flies! Something has gotta give dammit! These things act like they’re ready to give you a mani and pedi too! (Had to take .5 away for that)
3. Call on Sunday or Tuesday if you want an appointment for the following Fri/​Sat/​Sun. Otherwise good luck.
Most things are more pricey here, which I expected, but I’m willing to pay more for good service and what seems like better paid nail technicians. The boutique mani/​pedi is only $ 30, if that better fits your budget.

**definitely make an appointment**
The space is quaint and posh for the area. Was offered wine so that’s always a plus.
And you can’t beat a great mani/​pedi for $ 30.
Limited color and polish brand options. If you have a favorite color, bring it with you ;)

Came here today and my experience was great. The receptionist was really nice. The place is a little small but it’s okay. Mei did both my mani/​pedi, she was nice as well. They use different tools for each client like they’re supposed to which is a plus to me. Will come back there in two weeks

listen TNB… just email me, and I can arrange a customer service workshop that will make your clients leave positive reviews. Seriously, I can help (
)
instead of leaving the details of my experience today, I think this is a better choice!

I was in the neighborhood visiting a friend and I wanted to get my nails done… I have been going to black own nail salons for years and this is my least favorite. There were a couple things that I notice.
1. Customer Service needs improvement. I felt that I was in a local nail salon where they only care about money and you were just a ticket. The lady at the front desk does greet you once you walk in but, after that there is no engagement (which is the reason why I like going to black nail salons because you can talk, laugh, and feel connected with your nail technician). If this nail salon is going to be something different then you guys are going to have to engage your customers.
2. Their nail polish collection needs improvement as well. If Im going to spend x amount of money their needs to be more of variety nail polish. There was a lot of space and I saw no designer nail polish… lIke I said before I have be attend black own nail salons for years and I know what black nail salons are capable of.
3. The owner walking in and did not even knowledge her customers… which is rude! Customer Service goes a long way!!! especially if you are the owner…
4. As I was receive my Pedicure… I notice little bugs flying around because of bugs my left foot is swollen due getting bit. I never in my life experience getting bit by buys while getting a pedicure. As for me going back… No!
I just hope within the next months it will improve its customer service and the bug problem… Good Luck!

I have been a customer of The Nail Boutique since the opening of the Clinton Hill location. Excellent service and a great experience surely followed to this spot. This location is closer to my home so when my feet call for some needed TLC I call to reserve an appointment with my fav nail technician Yaly (Hey girl!). Even if for some reason some part of your service isn’t up to your expectation, they are receptive. Try them out once and you will keep coming back for years to come… trust me!

I was very excited when I found they were opening this location. I was told they would only have limited services because of the size which is understandable. However because it was only blocks from my home the convenience made it worth it. Unfortunately, the 4x I have visited this salon I was unable to be serviced because of how crowded they were. I was asked to leave my contact information in case space became available later but that never happened. I was informed that although they do take walk-​ins (which is up for debate), they prefer booked appointments. Okay but when I called for an appointment they didn’t have any available slots for the entire day.
I’m not sure what’s happening but it seems like they don’t have much space for new clients. It’s unfortunate because I really want to support this black owned business before looking for other options.
This is not the best option unless you book an appointment 2 – 3 days in advance.

I got a mani/​pedi from this new nail salon walking distance from my house, and I loved it.
Although I had to wait long (which I understand because it is the weekend), it was worth the wait. I think I will be a frequent client here.
The décor is nice, a little bit too small to move around in, but it could pass. The staff is friendly, and nice. The owner (Sabrina) was there too, and she’s nice.

Just got my first mani-​pedi at The Nail Boutique on Lewis between Hancock and Jefferson which opened a month ago. I gotta say I was very impressed by the quality of service and product. The complimentary sparkling wine and 90s RnB jams was a fly touch as well, but even without those unexpected treats, I really appreciate how a simple pedicure and manicure ($ 30 + tax/​gratuity) felt like I was getting an upgraded spa package. Definitely plan on becoming a regular. :-)