I took my daughter’s Dell desktop computer tower into the store last week because it would no longer turn on after a cross-country move. I was immediately greeted with the owner’s(Jamal) friendly smile. He was very confident that it would be an easy fix so I left it there with him and approx. 1 day later he gave me a call and said that the computer was ready to be picked up! I picked it up, and he was so friendly as to even carry the heavy tower to the trunk of my car. His prices are super affordable and reasonable, and he was truly a nice guy. I got home and the computer works as new! He fixed it as promised, and now my daughter is happy to have her computer back. I will definitely be back to 911 Computer Repair for all of my future computer repair needs for as long as I am in Texas. Thank you sir for your friendly and exceptional service! A+ Note: He also sells computers too!
Stewart E.
Évaluation du lieu : 5 Bedford, TX
These guys not only told me the steps on what I should do with a water damaged mac book pro, they advised and informed what I should do next. After all of that he tried to give me the computer back with $ 0 owed to him. I tipped him $ 20 and will be back for ANY electronic issues. Thanks again for showing me service is alive and well in the world.
Leslie K.
Évaluation du lieu : 5 Euless, TX
Took my Dell laptop in to have the power jack replaced. It would only worked plugged in but at a slower rate and the battery would not charge. I have never had any computer issues that I needed a repair for so I had no idea where to go. Looked on Unilocal and these guys only had 2 reviews but one of them was for the exact problem I was having and they got 5 stars. That was enough for me. Took my laptop to the store and he said it would be ready that day. Came back the next day and he said it would be longer because the part had to be ordered. It took a week but my laptop works and the battery charges! Employees in the store and on the phone were pleasant. I would definitely take my laptop back to 911 Computer repair!
Chad C.
Évaluation du lieu : 5 Euless, TX
Good Service! Good Price! My laptop power plug broke and my computer would not accept power from the power cord. I called several local computer repair companies and got prices. 911 Computer Repair had the best price. I was a little hesitant to take my computer there at first because there were no reviews on Unilocal and their website is very dated. However, I decided to visit the shop, find out some information, and see if I felt comfortable leaving my computer there. I believe the person I talked to was the owner of the business. He was very nice and seemed to know what he was talking about. He pretty much told me what the other computer repair places told me about what he had to do to fix my computer. I left my computer with him and he called me about four hours later to tell me what he found, and the exact price to fix it. My computer was ready the next morning. My experience with 911 Computer Repair was good. If you need your computer repaired, I would recommend to at least go by and talk to them.