Dunkin’ Donuts

I was in line at 8:18 (Order #249) on 11÷20÷15. There was a long line behind me. I ordered a simple ice coffee — like I’ve been doing EVERY morning for over ONE YEAR, and along comes this new manager. She tells the cashier (a lovely, sweet woman by the name of Amanda) to charge me DOUBLE for my ice coffee, ostensibly because of the added space the ice cubes take up in my coffee cup. Since there were a dozen tired, grumpy people behind me, I just paid the $ 2.39, but I am very displeased with both the extra cost (for what — the ice?) and this big fat mama who butted in on my purchase with a cashier I’ve been conducting business with for many months with no issue. This «manager» from Hell told me it was a «corporate decision»… A corporate DECISION? Since when? And why isn’t this «corporate decision» reflected in their pricing? It was all a bunch of bull droppings. I hate it when a low brow company like DD lets these idiot «managers» drift in and make up the rules as they go. Nice work Dunkin’ Donuts! Nice work…

My go to DD’s. Fast and accurate. Staff are always happy, polite and quick. They have drive through or you can go it. Country store/​Mobil attached with lots of drinks, food and other needs.