Although they messed up my brakes when I brought them in the first time, they were quick to right their mistake. No attitude, very apologetic, same day service. You don’t get that at every repair shop, but I got it here!
Dena G.
Évaluation du lieu : 4 Euless, TX
Great great great experience! I had bought tires a few years ago from Firestone, the 60K set and had about 25% of tread left on them when one of the tires fell victim to a razor blade. Common? One wouldn’t think so but the tire guy said a tire taking a straight blade isn’t uncommon. which I find weird. Never known anyone or seen anyone dump blades on the street. BUT that aside, I was given a credit for the remainder of my tread bringing the price down over $ 500, which helped pay for a new set of 60K. Let me tell you — it’s amazing how different a car rides with nice new tires. almost feels like a new car. Almost. :) If you need to wait for your car, this location is next door/across the street from several paces to eat and a shopping strip. Waiting area is spacious, have a TV and coffee, water, etc. Nice staff, didn’t take too long. Recommend!
Penny L.
Évaluation du lieu : 5 Fort Worth, TX
The valve stem was leaking on our 69 chevelle convertible & our regular tire place wasn’t open –Sunday. It was a beautiful day so started calling around. Pep boys told me they had a 2 hour wait & to try the tire store down the road. I called, asked what the wait time was & they said they could get to it right away. JOY! In & out in 30 minutes & no charge. Will be using them from now on.
David R.
Évaluation du lieu : 5 Roanoke, TX
The window on our minivan would not roll up. Apparently, it was off track. They diagnosed and fixed the problem at a reasonable cost.
Karim A.
Évaluation du lieu : 4 San Francisco, CA
I was visiting my family in Dallas and one of their very old yet most dependable cars had some issues. Since I was leaving town soon, I needed to find service that was affordable and immediate. Made some random calls based on location and availability using Unilocal and ended heading to Firestone. David who was managing the store was extremely helpful and showed interest towards my needs. He was able to quickly get me in for service. Total wait time once I got to Firestone was actually less than 5 mins. Perhaps I got lucky this day but I definitely appreciated his honesty that I would have to wait 45 mins before arriving to the service station. Work performed on my car was above par and reasonably priced. Thank you for your kind, efficient and effective service.