A year ago in January, I purchased a queen mattress that I paid over $ 1000 for. I was looking for a firm mattress, as I have back trouble and need the support of a firm mattress. I was told the particular mattress I purchased was used as the standard mattress for all the Westin Hotels. That seemed like a very good, indirect recommendation for the mattress. In spite of turning the mattress as directed, within four months the mattress was caving in where ever you put your body, left or right side of mattress. The no hassle guarantee was good for 100 days. My sister-in-law stayed at our house while we were on vacation in July. The mattress was six months old. She was appalled with the mattress and wound up on our son’s old mattress. Don’t buy your mattress at Mattress Firm. Their mattresses are anything but firm. Very disappointed.
Tosha M.
Évaluation du lieu : 5 Austin, TX
My husband and I were very impressed with the selection in their showroom. We are happy with our purchase and the sales associates(Joe & Jake) were extremely knowledgable and personable. We got a great deal on a Simmons mattress for our son and it was delivered on time and in excellent condition!
Bradley C.
Évaluation du lieu : 5 Onion Creek, Austin, TX
More than helpful. Got everything we needed at a great price. Highly recommended! Don’t go anywhere else.