This spa has the potential to be amazing. It’s located in a beautiful building and has a light and airy design that you feel at peace in right when you walk in. I was excited to get my hair cut in such a nice atmosphere. When I arrived I was the only client and there were two employees. The entire time I was getting my hair washed they were complaining about a third employee. No one asked me any questions at this point– it was as if I didn’t exist. Then, that third employee showed up. While Brittany did consult me about my haircut, the three employees them went right back to complaining about another client and also their management. Lo and behold, the owner/manager then showed up. I was very happy with the quality of my haircut but very disappointed in the quality of the experience. It is uncomfortable to be in the middle of a gossip session and then meet the people who were being discussed. Much more care to the professionalism of the spa experience and focus on the customer will have to be in place for me to return.
Karen G.
Évaluation du lieu : 5 Harpers Ferry, WV
Brittany does my hair and I always leave happy! I have had my nails done and facials and they do a very good job. The salon is always clean and the employees are always professionals. I highly recommend them for your day of beauty.
Amber D.
Évaluation du lieu : 5 Ocean City, MD
This salon is very spacious, clean, and well decorated. The service is great. You never have to wait when you have an appointment. The prices are the same as all salons in the area that I’ve been to. Brittany does a great job on both colors and cuts. I have not been to anyone else, but they are all so friendly making sure each client is comfortable and enjoying their experience. I leave there refreshed and a new woman every time! This salon is a gem.
Lily M.
Évaluation du lieu : 2 Santa Rosa, CA
This spa is very beautiful and clean. I really really wanted to love this place… HOWEVER The prices are a little high, and the service is only ok. The girl, Brittany, who did my highlights did an ok job but didn’t give me the nice thin highlights like I asked for. Instead she did very chunky wide highlights… probably to get done faster, and she said absolutely nothing the whole time. This made for an awkward silence. I will get my hair fixed, but I really wasn’t as satisfied as I wanted to be. I have thick hair and I know it takes a long time to do the job right, but when I pay $ 120 for highlights alone, I expect to get what I ask for. I was in a hurry when I left, so I didn’t say anything, but if I had to do it all over again… I’d ask her to fix it. Alas, most of the staff was very sweet, but expensive, poor quality service is not what I expected.
Maggie M.
Évaluation du lieu : 5 Colonial Beach, VA
This is one of the best spas ever! We have had the facials and massages multiple times. They are to die for! You can’t beat it! Yvonne and Terri are amazing!
Megan Q.
Évaluation du lieu : 4 Washington, DC
This place is huge and beautiful! The spa is very clean and cozy and Terry is extremely sweet. Under new ownership somewhat recently, the two new owners made an effort to ensure I had a nice experience. You can’t beat the facial here. It is thorough, long and Terry is incredibly knowledgeable in all aspects of skincare. I will drive from DC to get my facials here. I also highly recommend the spray tan — best ever — very natural.