Auto Service Express

One of the best things you can do for yourself is to find a mechanic that you trust. Roger is that guy. One review commented that he tries to find things wrong with your car; but he’s actually trying to save you from big trouble down the road. We have 5 cars in the family and he’s maintained all of them for 10 + years, saving us from impending trouble many times. I’m a mechanical engineer, I’ve worked on cars, so I’m not one to get played by a mechanic. Roger is great — he’ll take good care of you!

What was priced at $ 200+ here was less than $ 25 at the dealership
I went for an oil change. Owner priced it out and said I also need $ 200 + worth of other stuff done to my car: air filter, rotate my tires, etc etc… He said if I don’t get it done, my car (I bought the car new, 3 years old now with 15 000 miles on it, no problems with it ever, no funny noises or anything… just wanted an oil change) will start giving me troubles, and that it was dangerous.
I said firmly several times «no, just the oil change, i will bring it back to the dealership to get the other stuff done». Owner kept threatening me about how dangerous my car all of a sudden has become. That I needed $ 200+ worth of stuff done NOW.
I brought the car to my dealership, everything was in perfect shape, they rotated my tires, did a check up, less than $ 25 later, and I was good to go. Dealership even threw in a free car wash.

Bought a ‘Groupon Now’ for this place. The deal was $ 56 for an oil change, 21-​point inspection, and a wiper blade replacement. When I first arrived, it was not very impressive. Shop was small, a bit old, and in a random spot in Bellaire. Office space/​waiting area was very small and the garage looked like it could hold 3 cars max. It felt a little sketchy at first but it’s a car shop, in the end all that matters is how good the service was.
Owner was very friendly. Told me the condition of my car and what to pay more attention to as far as future fixes. It’s hard to really say how well they did the inspection since I am not an expert on these type of things but he seemed trustworthy enough. Even did a double check before I left to make sure his employee did everything correctly. Overall the customer service was good.
Downfall to this whole experience is that I had to pay an additional $ 20 fee for taxes, «supplies,» and «hamz»? Initially he told me it would be about an extra $ 9 charge for taxes but he forgot to add on wiper blades. He said he’ll try to cut it down as much as he could but it still came out to be $ 20 in the end. I don’t understand, but I really wasn’t in the mood to argue over it. So the Groupon deal was a fail. It’s not really $ 56, it’s actually $ 76 for all the services.

This shop is so shady. I bought vouchers for oil change on Living Social for my daughter and myself. The owner Roger tries to find things wrong with your alignment, brakes.whatever. He left the plug out when he changed the oil in my daughters car (after charging an additional $ 20 for synthetic) and she almost burned up her motor with no oil in it. When we returned it to tell him he was rude and said she would need to repay for the oil again for him to fix it! He charged me for other services that were not necessary I found out when I went to my regular mechanic. We live in the neighborhood and hear awful stories from our neighbors about his questionable practices often. Also his garage is across the street from my grand daughter’s daycare and we accidentally locked the keys in the car with the baby in the back seat. We ran in and asked for his help. After trying for 30 minutes and sending the free courtesy wrecker away that the day care sent, he finally was able to open the door with a hanger (he had no special tools) and damaged my car. then when it was opened he refused to let me and my grand baby leave until we came up with $ 75 dollars cash. I had to call a family member to bring cash because he would not take my debit card. Extortion! What a way to treat a customer! Taking advantage of a woman in a bind (in 100 degree heat) with a baby locked in a running car. He and his staff are horrible.

This is a small, family-​owned auto repair shop. The owner worked around the corner at Firestone for many years before retiring and opening up this shop. It’s in a pretty discreet location, which makes it tough to spot. I tried it out thanks to GetGrouby, and I’d say it was a pretty sweet experience.
Overall, the prices are comparable to other shops around, but I didn’t feel any pressure to buy or fix anything immediately. The check of everything before I left was a nice touch too. That was definitely something my dad would have done, which I liked.
This place is worth checking out if you live or work near the area and need some work on your car, or just an oil change.