Bank of Texas Na

Love everything about this branch! Great staff: Sandy my banker and Felicia the branch manager. Whenever I need something, they will help me out. Sometimes there will be long wait, but it is OK. Strongly recommended this location.

Do not get a home mortgage through this bank!
They made us get an additional flood policy for our garage. FEMA rep came out when out house flooded and asked why we would pay for this additional policy that is not needed.

Green banking? Efficient banking? Safe banking? NOT at Bank of Texas Bellaire.
The Treasurer of our Home Owners Association asked me to deposit the month’s dues checks at Bank of Texas.
«No problem, Honey,» (she’s also my girlfriend), «I’ll just take my bike.»
I rode up to the drive-​through and thought the teller might get a chuckle. No way.
«You can’t be here unless you’re in a car.»
«I just have a deposit to drop off.»
«You can’t be here unless you’re in a car. You have to go to the main branch a block away.»
No problem, I thought.
I parked my bike inside the lobby and got in line with 5 others waiting for the lone teller.
I didn’t get there.
The security guard came inside, pulled me out of line and said, «You can’t have your bike in here.»
«I understand. If I leave it outside will you keep an eye on it while I wait in line?»
«No. I have to watch the bank.» (She must know more about the safety of the area.)
As I was going out, I asked to speak to an officer: I presumed one of the four people at desks —
With no business and apparently no ability or inclination to help out the overworked teller.
A woman behind a «Commercial Lending» sign said, «The manager’s here, but she must be in the back.»
I didn’t get to wait for her, as the security guard became more insistent that I get my bike out of the bank.
I give the bank one star for creatively poor customer and community service.
It will make for the best Treasurer’s Report at the next Home Owners Association meeting.

I never had any complaints about them as a bank — but they’ve caused terrible harm to us because we got a home mortgage from them.
Do not use Bank of Texas for home mortgages. Nearly at closing, we discovered some crazy requirements regarding flood insurance — requiring us to carry between 3 – 20 times as much flood insurance as the house is worth — way more than can ever be collected (yes, they require insurance that can never be legally collected), and no one at Bank of Texas would explain where this screwy requirement came from.
We finally discovered that Bank of Texas doesn’t really make home loans. This is a Fannie Mae scam, and Bank of Texas sold our mortgage to FM two weeks later. Bank of Texas, it seems, is just a front for Fannie Mae.
We got the loan just a few months ago, and now we’re already searching for a replacement bank, at higher rates, to save $ 10,000s of excessive and useless fees that Bank of Texas imposed.
Avoid Bank of Texas for home mortgages.