Bayberry Cove Apts

The rent is cheap, but that’s about all this place has going for it. There was a month-​long stretch where I was calling in maintenance requests on a weekly basis. I travel for work, so I was gone almost every week, and it seemed like every weekend I’d come across something new that was broken. I quickly learned that nobody in the office followed up on voice mails, so I would have to wait until the office opened on Monday to call them in. My co-​workers called this routine «Maintenance Request Monday.» I also had issues with mice for several months, which is even more frustrating when you consider that I barely kept any food in the apartment since I was gone most of the time.
Several weeks after I moved out, I called about my security deposit refund and was told that I was getting the whole deposit back except for a $ 75 cleaning fee which I had been aware of. A month later, I still hadn’t received my check, so I called. After trying to get a hold of someone at Bayberry and at the corporate office, I finally got through to their A/​P department only to be told that they had mailed my check to the apartment I had moved out of, not the forwarding address I’d left with the office. In addition to that, the check was for about half of what I was expecting. I was told that the move out inspection hadn’t been completed until a month and a half after I moved out, and they had the CFO (who clearly has an interest in shaking every last penny out of me) do the inspection herself. I have pictures proving that I cleaned areas they charged me for, but they’re insisting that one tiny speck in the butter dish of the fridge (that was delivered dirty when they replaced the one that broke last year) should be charged for.
I left Bayberry at the end of March. It’s now August 4^th, and I still haven’t gotten my security deposit back. My advice: if you’re looking for somewhere to live in the area, think long and hard before you decide to sign a lease with them.