We hired Tri-Max to put a metal roof on our commercial building, they were suppose to take the old metal sheeting off and replace with new metal but after the first couple of sheets went up it was decided the metal was not the same gauge and you would not be able to walk on the roof if the old roof was removed. So they decided to put wooden battens on the existing roof and put the new metal on top of that. After a few hiccups they got the roof installed but now that it is raining the roof is about 6 inches higher and is missing the gutters. It is running down the side of my building and when it gets to my awning it is running behind it and then dripping underneath the awning. You might as well stand out in the parking lot because you are going to get as wet under the awning as out in the rain. It was suggest that when we removed the old TV antenna from the roof that we stepped on the awning and that is causing all of the problems. I’ve been told that they would come out 3 different times to look at the issue with me and they have never made it. The last time I was asked to take a video when it was raining instead of the owner making sure to come by when it is raining. All it is going to take is to raise the gutters but I don’t think that I should have to pay for that because they were the ones to change the way the roof was re-installed. As far as cleaning up and being professional they were all of that just giving 2 stars because it seems like they got paid and not coming back for any issues.
Brendan N.
Évaluation du lieu : 5 Belleville, IL
I purchased a metal roof from trimax and have had it for a month now. First the sales guy that came to my home to speak to my wife and i made us feel very comfortable in the decision we made. The moment the job started everything went as planned. The crew came out cleaned up did a great job and were very nice. I love the way my new roof looks and so do my neighbors. I would never have thought a metal roof could make my home look so nice. I dont have to worry about buying another shingle roof when another bad storm comes. I actually welcome the next storm now I feel that confident in my new roof. I recommend never buying anther shingle roof again and move to the future and get a metal roof from TriMax