Planned Parenthood

I definitely support planned parenthood for what they do but my service at this location in September was less than ideal. I had an appointment. I showed up 30 minutes early since I happened to get off work early. Had to wait half an hour after my scheduled appointment to get in. It would have been nice to know if they were running behind when I checked in instead of being told I would have to wait until my appointment time only.
During my visit I told them I didn’t want my urine tested and the nurse pushed for it. I still didn’t want it done and now a month later, I’m being charged $ 50 because they tested my urine when I didn’t ask for it and my insurance doesn’t cover that testing 100%. Billing told me i can go in to talk to them, but somehow i don’t think they’ll do anything for me.
I’ve been to the Northgate location and the Kenmore one before it closed down and have always had great service. Scheduled and drop in. I will not be going back to Bellevue ever again.

Terrible.
The nurses were friendly but the doctor was less than ideal. Expired prescription for birth control wasn’t revealed to me until trying to pick up more at the end of an appointment. Was told I need a separate appointment for that, even though I mentioned I needed more when I checked in AND I just had my annual preventative appointment 6 months ago (would have been a good time for them to renew it!!). Do not schedule online. Do not expect them to adhere to any other wants and needs unless specified in make the appointment. Don’t expect your contact info to stay up to date even if you change it with them every time. Payment is always collected as an estimate up front.
I will now be finding services elsewhere from a practice that actually cares for its patients and can keep up with their charts.

I felt I needed to write this review because all of them seemed so negative when I had nothing but a very positive experience here. I was pretty much seen right away, everything went smoothly, everyone was very knowledgeable and nice. I felt my concerns were adequately addressed and I was not rushed. I do usually go to the location in Everett but could not get in there this time. I do understand that when they do get backed up it can be annoying but overall my visit at this clinic was 5 stars.

Its always a hit or miss sometimes the ladies are very rude. But last time I went in the lady was really nice. They are moving locations a mile away so make sure you check the address before going. Plan on being there for a long time also because it takes a few hours to get in and out.

I had a positive experience here. The receptionist was kind, straightforward, and helpful, and I only had to fill out a few forms and wait a few minutes before being taken in. In the initial screening, they ask questions about all my reproductive/​sexual health needs to make sure all my needs are met, including screening for unhealthy relationships. The clinician was very thoughtful and made me comfortable. She wrote me a prescription, but also encouraged me to come back if I continued to have problems so that we could work on another solution.
I think they are moving to a new (and better!) location soon, so keep an eye out to make sure you go to the right place.

Worst PP by far. I’m in agreement with Randi. I support what PP does & I understand if this is someone’s only option but if you have other choices I suggest going elsewhere than waste your time here. On top of that, the location sucks in every aspect. You can’t make a left turn into the complex & it’s right next to a bar so there are people standing out there smoking (at all hours of the night & day I can assume).
I took time off work to get in and walked in the door 10 minutes after my appointment because even though I could see the PP sign from Haggen grocery, I couldn’t figure out how to actually get in their parking lot. I would have parked at Haggen & walked but it’s all blocked by hedges & other landscaping obstacles.
The lady at the front told me usually if you’re within the 15 minute window they would get you in but apparently they really can’t afford that kind of time. I’ve been to other PPs and none of them have been this ridiculous. They really need to get it together. The only reason it even gets 1 star is cause PP does good things (and I can’t give it 0 stars).
In short, making an appointment at this PP does not seem to matter. They will get you in when they can get you in. Definitely don’t take time off work like I did in order to try & get in. There were at least 10 people in the waiting room when I got there so I can guess that even if I had been there on time, I would have been waiting 15 minutes or more. Ridiculous. Go to another one.

I think PP is great and I support what they do 100%. However, I no longer qualify for discounts or take charge so will be seeing a regular Dr. I was going to stay for my appointment anyway and pay in full, but the wait time was insane.
I arrived for my 10am appointment at 9:35 and checked in. 10:00 came and went. At 10:35 — 10:40 I got up and left. I understand they may be busy or understaffed but sitting in a waiting room for an hour when they expect you to arrive before your appointment to check in is just crazy! Not to mention I don’t particularly care for being mean mugged the entire time by the other waiting clientele.
Additionally, I called another health care provider and their price was actually LESS than PP. They are a large hospital on the eastside with a new neighborhood facility here in Redmond. This cost also included an uninsured discount as well as another discount if you pay the bill in full in 30 days, and a variety of blood tests on top of a regular annual women’s exam. If you are uninsured and don’t qualify for any of the programs such as Take Charge be sure to call around, because Planned Parenthood is not the cheapest place!
Planned Parenthood, you were good to me in the beginning, but our relationship is over!