Stewart Title

I did not have a choice and had to use this title company for my real estate purchase. They are disorganized and kept asking to send them information that they should have got from the real estate companies and the loan officer, I think the escrow officer was just being lazy. That Nicole person mentioned in other reviews seems to be at the root cause of all of this, why is she still around?
Worst of all, they only accept wire transfers but no cashier’s check so that was an extra step and time that I had to go through. The customer experience is awful, I will never choose this company for any real estate transactions!

As a home buyer, I have to send a lot of deeply personal information about me and my family to a lot of parties. That’s a fact of life.
Unfortunately for me, Stewart Title also happens to be in the marketing business. They disclose this fact in one of a myriad of legal documents that they will send you — you simply cannot opt out of this.
They also disclose that they will share your personal information to unnamed third parties for marketing purposes — you supposedly can opt out of this but you really can’t — all you can do is send email to an unmonitored email address.
Stewart Title needs to decide what kind of company it is and how important the personal information of its clients is. Mixing a title/​escrow business with a marketing business is all kinds of unethical and needs further investigation.

This was not the experience you would expect from a title company. I have closed on four properties in the last fifteen years and have never had any of them take twelve days to get through the title company. Our specific escrow officer was Rob Ross. Supposedly he had gone on vacation and was completely «swamped» when he came back. When I pushed the issue I was told that there were many other closings that had to happen before mine and that the closing was still happening sooner than the last contractual deadline. Not exactly what anyone should hear from any reputable title company. Unfortunately the seller determined which title company was used. There are many good title companies out there, this one has plenty of room to improve.
Update: I was contacted by the company in response to my review. They did issue a refund and extend an apology. I can appreciate their efforts to resolve bad experiences and hope that they can make changes to avoid like experiences in the future.

I met with Joan who works here to sign some documents for my refinance. Joan was very professional. She met based off my schedule and explained the documents I was signing in detail.
She was also very organized and seemed to be on well knowledgeable in the field. I’d highly recommend.