A Better Solution Estate Sales

This was my second time needing help with the liquidation of a estate, and I am so VERY HAPPY we found Michelle. Her team was professional, organized and were experienced. They priced items for fair market value and had the knowledge when pricing antiques and collectables. The property was left clean and quite possibly better shape then before they arrived. Thank you Michelle! I will always refer your company when someone is in need.

We went to one of their estate sales in Lakewood, Ca. It was a one-​day only sale. There were a few people working the sale, one of whom was so busy chatting with his friend he couldn’t be bothered to help anyone else. There was one person to take money, and he stationed himself right inside the front door which caused gridlock between people coming in and people going out. We bought a few things but didn’t really get the best deal because he was absolutely unwilling to haggle, possibly because there was such confusion at the door. Set up outside next time, or somewhere less congested. We most likely will not go to their sales in the future, they were just not very well set up.

My siblings and I inherited the home and belongings of my father who had accumulated random stuff for over 60 years. We started to sort through and asses the value of some of the countless possessions but it became an overwhelmingly emotional task that we weren’t prepared for. We didn’t have the time or energy to sort through, advertise, price and run a sale of all the stuff. That’s where A Better Solution came in. Michelle and her team came in and treated our home as if it were their own. They organized and priced everything accurately. They spent days staging everything so the sale would run smoothly. We were amazed at how many people they drew into the sale and even more so at the results. They made us triple what we estimated and saved us the time and energy of having to do the sale ourselves. I highly recommend them if you are tasked with selling the belongings of a loved one. I could not have imagined doing this without them.

I had scheduled a meeting with Michelle for last Saturday. I assembled my entire family to attend the meeting and she never showed up! No call to explain her absence or any attempt to reschedule. Our family is still grieving over the loss of my mother and this literally added insult to injury for all of us. What a joke this business is, don’t waste your time contacting them, you will only be disappointed.

this is one company that really knows how to treat their customers! 11 out of 5 stars!

Can’t say enough good things about this company. My aunt lived in Long Beach and we live in Chicago. After she died, we only met with Michelle once but she handled everything perfectly. She was very easy to work with, even long distance. Her and her team’s experience shows on how she handles everything — pricing, displaying, advertising, selling, disposing of unsold items and the cleanup. Was extremely happy with the outcome of the sale!

Look no further. We live in San Jose and needed to have an estate sale for a relative’s home in Long Beach. A friend recommended Michelle Naylor and it was the best advice we could have been given. We called all of Michelle’s references and all validated what Michelle represented as her business approach and expected outcomes (worry free, all details handled, professional and trustworthy, easy and pleasant to work with.) Our experience matched and exceeded this.
Michelle and her crew swooped in when promised, spent an amazing amount of time organizing items and held an estate sale fashioned to create high traffic with serious buyers first, all the way down to casuals at the end. In the space of one week, she held the sale, got rid of leftovers and left the house completely empty for the realtor! We couldn’t have asked for any more. What requests we did have for special handling of items were cheerfully and reliably met.
We had specialty items in the home and Michelle used her network to identify the right pricing. She drove a hard bargain at the sale getting us top dollar, but also knew when to cut a deal and move things. She’s so good! She even went through fully loaded storage units to clear them out/​consolidate them and integrate items into the sale. She staged the house like a boutique; I stopped by just before the sale and it was amazing what sense she made of a household full of possessions.
While estimates are hard, she gave us a likely range, the high end of which made us happy. Then she hit it! Amazing and so effortless on our part. In the end, we got an itemized list for probate and a huge burden resolved. Have Michelle give you our contact info as a reference, we’ll tell you even more why you should use her.

After a recent death in the family, we found ourselves completely overwhelmed with the decision of what to do with almost 40 years of «things» in our stepfather’s home and garage. We decided to have an estate sale. After meeting with a potential estate sale person and not feeling comfortable with her, we turned to Michelle Naylor of A Better Solution Estate Sales. From start to finish Michelle and her team (Brian and Johnny) were brilliant. They were knowledgeable, professional, hard working and sensitive to our needs in such a difficult time. We were also impressed with the exhaustive effort Michelle put in to looking at each piece of jewelry and coins to value them, and also with the amount of work done online to make sure everything was valued properly. We knew we had to accomplish two goals. 1. Raise money to fund the Estate account and 2. Clear the home to prepare to sell it. Both goals were met. Michelle and her team began with arranging/​staging the home and garage to prepare for the sale (about 2– ½ day’s in our case). Then notified their extensive reach of buyers. In the course of the two-​day sale, they managed the flow of foot traffic, handled all pricing, sales and accounting, all while treating everyone with a friendly, relaxed and professional manner. We were paid our share at the close of sale/​final accounting on day two. We couldn’t be happier with the outcome! We highly recommend Michelle and A Better Solution Estate Sales.
John and Family-​Long Beach, Ca.

Friendly staff (Charlene was great), fair prices, overall enjoy going to their sales when they are convenient for me to get to.

Omg! What an awsome man that owns this buisness. My father estate needed to be handeled and I was getting the run around with other companys and they were trying to charge me an arm and a leg. I was refered by a friend to Robert and man he was great over the phone and reasured me that I was gonna be taken care of. When we meet and did the sale she was more than great and he made me a very happy costumer and got me more than I expected form my Dads stuff. Love love love this business.

Michelle ans Robert Naylor at «A Better Solution» estate sales were wonderful right from the start! They were accommodating, professional, reliable, and very knowledgeable! They stepped in when we needed help, reassured us that it could be done, and took over and did an enormous amount of work in a short time!
They helped me with cleaning out and selling items from my Mom’s condo in Glendale. We had already spent a couple of hundred hours working on cleaning out the condo and there was still so much more to be done, we were not sure we would be able to finish it in a timely manner to put it up for sale. But with the help of Michelle and Robert’s team they efficiently organized an Estate Sale and sold or helped us get the condo emptied! And it sold right after that!
We could not have done it without Michelle’s expertise and her wonderful staff of helpers!

Lynn T.

Met Michelle recently at one of her sales while visiting from Texas. She was very kind, honest, fair and fun to work with. If we lived in Cali we would go to every single one of her sales. Y’all are lucky!

great stuff, good prices, well organized, hot sexy, helpful red –head that runs the sale. …a must go to, even if youre from out of the area honest, trustworthy & fun…

I cannot say enough about Michelle and Robert. They agreed to sell my mother’s home contents, despite the fact that there was little of value and the house was a disaster! They were sensitive to an 87 year old woman who had to leave her home of over 30 years and basically took the worry out of the process. They did everything they said they would and communicated effectively throughout. We are in Arizona, which could have made this long distance transaction difficult. Michelle made sure that didn’t happen. They both did whatever it took to help us out which allowed us to concentrate on relocating my Mom. When I called references, one of the descriptions I received of Michelle is that she is an «angel». I wholeheartedly agree. Kind, competent and effective! I would unquestionably recommend A Better Solution Estate Sales.

The services of Michelle & Robert Naylor of A Better Solution Estate Sales were absolutely invaluable to us in readying my late mother-in-law’s home for sale and we will be forever grateful to them.
5 years ago we moved to Orange County to care for my mother-​in-​law. She passed away 2.5 years ago leaving us with her estate to settle. She had accumulated so much more stuff than we ever could have believed after living in her huge home on a large lot for more than 50 years. We tried to work our way through her possessions ourselves but after reaching the point of total exhaustion with the process while trying to work full time jobs, we hired Michelle and Robert Naylor of A Better Solution Estate Sales. Michelle’s knowledge of antiques, jewelry, household items, and more was immediately obvious during our first meeting as was their experience with holding successful estate sales.
Over the course of several weeks Michelle and Robert came over several times and worked side by side with us to uncover, discover, and clean many, many, boxes of collectibles and other items. With their help we were able to delve into areas of the property that we had not yet uncovered. Their preparation for the estate sale was expertly done allowing for the flow of the buyers, attractively set up, and was well advertised. Robert and Michelle took effective steps to provide security on our large property. During the two days of the estate sale they were here bright and early, fully prepared to deal with the crowds of buyers who attended the sale. Upon completion of the sale Michelle’s records were complete and easy to understand.
As a direct result of Michelle and Robert’s hard work, we were finally able to empty the property completely and to list the house for sale. Both Michelle and Robert were easy to work with, so knowledgeable, and very patient with us as we sorted through many boxes containing sentimental personal items such as photographs, wedding dresses, papers, and receipts. They are both wonderful people with a great sense of humor and they kept our exhausted spirits up as we sorted through dusty, dirty boxes in preparation for the estate sale. We thoroughly enjoyed working with each of them.
We were very impressed with Michelle and Robert’s work ethic, honesty, reliability, friendliness, and overall professionalism. Escrow will soon close on my late mother-in-law’s home. There is absolutely no question that without Michelle and Robert’s assistance we would not have been in the position to finally sell her home. And, we would have lost a significant amount of money because we didn’t know the value of our items. Our experience with Michelle and Robert Naylor was superb and I highly recommend A Better Solution Estate Sales for your estate sale and liquidation needs.
(Edited: While I understand the need for filtering, I am very unhappy that my review of A Better Solution has suffered this fate! This is an accurate and legitimate review of great service by good people, written by an actual customer. I would do business with A Better Solution Estate Sales again in a heartbeat! No so sure about Unilocal though :-))