Gordon Termite Control

We used this company for years when we lived in Burbank without incident. However, when we bought a home in Valley Village, we really had problems with them.
We did a remodel very soon after moving in. Thinking ahead, I called Gordon Termite to come out and take a look at the house while the walls were open and signed a contract to have them spray for termites on the new construction. There were areas that weren’t ready to be treated when they were here, and the salesman told us that once they were ready, to call them and they’d come out and treat those walls then, at no extra charge, but we did pay at the time to have those walls treated.
So we did. However, when we got here, they weren’t going to do the work at no charge. He flat out denied to my face that he had ever said that.
We ended up in a huge yelling match (they were very unprofessional) and they ended up leaving without finishing our house, nor did they give us a refund on the areas that went untreated.
I believe the salesman told us that to get the sale and then when the owner (Bob Gordon) found out about it, he got in trouble and was told to deny it. Even Bob Gordon was rude on the phone about it all.