SmileCare

Wow, I wrote a review months ago they deleted my review!
This business is disgusting, the overall appearance of this place looks like they just moved in. Their corporate will not take care of you. Their «MANAGER» does not care about your personal need either. Take your money elsewhere. The service here is awful! They were supposed to call me back to figure something out about fixing my mother’s dentures and this was back in May! (It’s already March!) I’ve called multiple times and they keep saying they will call and they don’t! Please do not use this company, find a different dentist that does not affiliate with SmileCare.

My husband was told his insurance was going to cover the work he got done. 6 months later after the visit my husband received a call saying the I was on collection because I never paid Smile Care. I then called Smile Care and I asked them why they send me to collection without sending me statements that I owed money. Turns out they had my wrong address listed on file! This will for sure affect my credit score and I am really disappointment in Smile Care. Please check your insurance before getting any work done. They will tell you insurance covers everything but it’s a scam!

I wish I would’ve read the review before I signed the contract. This office DOES NOT ACCOMMODATE TO THE PATIENTS NEEDS.
Front office staff can be nice and polite … But very incompetent when the patients need them. I’m paying $ 4000, so, yes I consider a broken bracket an emergency. And yes my orthodontist should have a plan in place to put a new one on right away.
They cancel my appointments without telling me
They have given me appointments where they book twice as many people on that same slot and have me waiting for hours.
The dentist had an «emergency» and left … Instead of being courteous and letting me know the dentist was gone, and maybe reschedule they had me in the lobby waiting for 3hours!!! Then they thought I was rude because I express that my time was valuable to me.
Take your hard earn money somewhere else, because while they can be personable at time … They don’t accommodate patients need. if hadn’t signed a contract I would.
On the bright side the technicians are fun to talk to.

Patricia Meller definitely did a great job with my teeth cleaning today and I highly recommend her.

I love this place the people are honest and understand. explained everything to me and worked with me from beginning to the end. best dental experience ever! I will definitely be back! Thanks Smile Care

If I could give them zero, I would!!! BEWARE, enter at your own risk!!!
We have been going there for 3 years since we moved. The old management was acceptable, even though as other Unilocalers mentioned that they do sell you everything and they make you go like thousand times again to follow up which sometimes charges you (i.e. deep cleaning, etc). But under the new management, that is when everything went south!!!
Our appointments for preventive care of 6 months were cancelled like a day before the appointment (I can just go in Saturdays due to work, and with new management they have unscheduled Saturdays off, sometimes they work, sometimes they don’t, don’t know how to schedule)… so, my 2 appointments were cancelled, so forget it, I’m choosing a new dentist, probably something privately owned, nothing like this dental corporations that just wants to get your money for everything… plus since they changed management, their service is really bad.,. I still don’t understand why when I went for my 6 month checkup, they still have to ask if I wanted my teeth cleaned… hello, that is why i’m going for, not to see the different dentist everytime,. it is to take care of my teeth… duhhhh!!! I always made the hygienist clean my teeth on the same day, no one has time to come here so often… stupid!
With all the other Unilocalers comments, now i wonder if the «white gold» crowns that they put were actually necessary, because it wasn’t covered in the insurance, and I had to pay big bucks for those, cause they were 4 of them!!!

Must say after going a year on regular check ups all of a sudden they lose my file. And have no history of my visits… FML really, pain in the neck
First time patient, very clean and friendly staff.

WORSE DENTIST EVER! I hope they get shut down! They’re dual ortho & general in the same building so THEY REALLY TRY TO GET ALL OF YOUR MONEY! I admit I stupidly used both sides. General no matter what your going for everytime you go in they’re going to say you need something extra. Deep cleaning, unnecessary fillings, root canals, special mouth wash, anything! Within my two years of ortho I had about 7 different dentist which is ridiculous! They call to remind you about your appointment then when u get there they’re going to tell you there under new management like always and have u fill out forms as if you’re new then ask you what are u here for when it should already be in the system. Staff also doesn’t stay the same was told they can fill in or move around within the same area, Now how am I supposed to feel comfortable and happy spending my money there when every time I come it’s new people new dentist new management! I guess while they were switching systems or ownership they had to transfer all info in the computers so my last appointment they told me it was a mistake in the system they marked something as insurance when it wasn’t so I had to pay them out of pocket 600 $ from work I had done in 2012 … It’s 2014 that definitely is not my problem! After completing my braces Teeth still aren’t completely straight went to get consultation at a different ortho was told they definitely did not do a good job! They did not need to remove my tooth, teeth were never shaped and I would have to start all over again OVERALL HORRIBLE DENTIST PLEASE DO NOT GIVE THEM YOUR BUSINESS !!

I agree with the other posts. These people will scam you if you let them. Let me begin by saying I work for a health insurance company. Anyway these people seriously tried to charge me about $ 100+ to fill a cavity. I’m not too familiar with dental but I have insurance and I’m not an idiot. I told them no, grabbed my stuff, and stormed out. I called my insurance and was told my copayment should be about $ 40. The nice lady at my insurance called them and told them the same. When I called to make an appointment, they were very rude. Probably because they got caught. Needless to say this place can go to hell and I will never go back there again.

I wish that I could give this place zero stars. it was the worst dental experience of my life. the staff assured me that all procedures were covered by my insurance. then I received a bill a month later for $ 690. the staff refused to help me understand why I received this bill and I had to file a formal grievance with my dental insurance company. thankfully, the insurance company was helpful and negotiated the bill down to $ 200. this place is absolutely terrible. save yourself the trouble and find a different dental office.

Scam alert!!! I have dental insurance, and with that, they wanted $ 700 just to clean my teeth. I have no cavities, crowns, fillings, etc… Everything here was an upsell, $ 20 extra for panoramic x-​rays, which the tech totally botched. She managed to get the lead shield in the way. Save your money and go elsewhere!!!

Is there an option for 0 stars? The service is terrible. Having elderly father get dental surgery here and we’ve been sitting in waiting room for 3 hrs. Explanation: they need time to get the other patients under anesthetic. Absurd! They had 1 hr worth of repetitive forms to fill! They don’t help unless you keep asking for feedback. Terrible place!

Went here a few months ago and could not believe my experience. They tried to sell me everything but the kitchen sink! $ 20 mouth wash, a $ 100 toot brush, but worst of all was when she asked me if I ever had my tongue checked for cancer. CANCER? No, I told her and she suggested I did because I had some suspicious spots on my tongue. Of course the insurance wouldn’t cover this so I’d have to pay for it out of my pocket. But who cares, right? I mean this is CANCER she’s talking about. The tone in her voice would have scared me in to spending my life savings on this «test» if need be. I mean forget me, but I had 2 young daughters I needed to be healthy for! After waiting for over an hour, I realized they did this to EVERYONE in there. So either we all had suspicious tongues or they are just trying to sell you whatever they can. I walked out of there feeling like I had been harassed by over bearing sales reps and w/​an estimated cost of $ 6k in dental work (This being my co-​payment as I was going through my insurance). Since then I’ve switched dentists and had a much lower rate estimate from them. And that includes a root canal I now need that I didn’t need when I first went to SMILE CARE :/

If you like to wait and wait and wait and wait… then this is the place for you. Just to get a simple teeth cleaning takes forever. I’ve been at this office twice now and still have not gotten my teeth cleaned. They overbook constantly. My 16yr old daughter spent 1.5 hrs in the office and actually spent 10 min tops getting her teeth cleaned.

Worst dental an ortho place ever. I wish that place gets wiped out this planet wit all the rude workers. There crooks an liars. an ortho sucks as well. I advise anyone who goes there to get a second opinion some were else. I really really hate that place!!! they lie about everthing. they dont work with your insurance they over price them an then say you have to pay the difference. there orthodontics sucks. Ive had a really bad experience with them. i got braces there an stop going cuz they would alway cancel my appointments for stupid as reasons. i started to go to bellflower dental instead an i am really happy there by the way. i pay less for better work profesion. smilecare are idiots. they were still charging me monthy payments like the idiots that they are!!! spoke to someone in the main office an she said that i had to pay for everything even if i desided not to go there anymore. Ha!!! tell me how stupid that sounds. i didnt sign shit. anyways i wounded up going thru a big hassle to fix there fuck ups. if i would of known this was gonna happen i would of never gotton braces. i wouldnt recomend anyone to this fucked up place. they need to get investigated. im sure im not the only one who they stole from. i wish that place goes down. if i had the power i would close that fucker down!!!

The worst dental office! I was able to get an appointment in just one day for my son with a tooth pain… that should have been a red flag. It took about 10 minutes for someone to help us at the front desk when we first arrived. After waiting for 3 hours we finally were called. The assistant preformed x rays and after waiting about 30 min. the dentist finally showed and preformed the exam. He let us know the baby tooth needed to be extracted and left. We waited another 30 min. and the assistant finally decided to take us to another chair, where she set my child up the the procedure. He was very nervous as any 7 year old would be while waiting for another 15 to 20 minutes there. Finally the office manager showed up and informed us that the dentist was not going to be able to preform the procedure that day and to go to the front desk and make a new appointment for another. day. While waiting they also had me put my signature on billing to my insurance. For the exam and x rays and one milk tooth extraction they were billing the insurance $ 800. When I questioned the charge they ensured me I was not responsible for any of that and not to worry.