Accent Dentistry

I went to this dentists office the first day with high expectations. Sat in the office for about 25 minutes before anyone could actually see me. Day one meet everyone and get some information on what I needed done. Met with the Dr. and he said about 10 words to me. At that point I was a little confused realizing there was little interaction. A simple exam was done and then at the end I was presented with almost a 5k budget to the work. I realized that my dental assistance wasn’t going to cover all of it which was fine. But the very rude young man behind the counter handed me a loan form and the budget. He didn’t explain things to me well at all. I went back to attempt to have some work done. After asking me for a ridiculous down payment for work to be done I explained I didn’t understand why. The rude man and I started exchanging words and he was probably the most unprofessional person I have ever met. He was so concerned with — you used up our last appointment in other words now the Dr. can’t make any more money … etc. He told me that he explained everything to me and this was a complete lie. I will never recommend this place ever — I went to another Dentist for an appointment and he said I only had 2 cavities vs. the 12 that the I was told. He gave me options on what I could do next — then accent dentistry just gave me pricing on doing as much work as possible, trying to get every dollar and not worrying about the client. Read some of the other reviews about mr. wonderful behind the counter and his terrible attitude.

A+ dentist. Excellent front office staff for flexible scheduling, and makes insurance stuff a breeze. Hygenists and assistants always top notch and very professional.

I had another great visit here and cannot thank them enough for giving me my smile back! Its been almost two years of work and I am so thrilled with how it looks! The doctor is so concerned with how the work looks, he really took his time. I never felt rushed or hurried and I am so happy with my smile now. Jay at the front desk did all my insurance papers and explained everything. I got the most out of my insurance (more than I thought I would!!!) and it couldn’t have been easier. They made the entire experience pleasant! Calming office, clean space and the friendliest people!!! Thanks soooooo much! I cannot wait for my first steak tomorrow night!!!

Young male receptionist very condescending and rude. Asked simple questions in a polite manner and he was extremely condescending. Very arrogant. Would never consider going to this office because of him. I have never written a review in a business before so that shows you just how upsetting this was. And as you ca see below, this is not the first complaint someone has had with him

I was excited to find a dentist close to my neighborhood with flexible hours. Unfortunately, due to poor communication from the gentleman working at the front desk, I was not notified of a copay for «New Patient (Full mouth images)» X-​Rays prior to my arrival for a exam/​cleaning. He notified me that the cleaning «may» happen, but the exam was what I was scheduled for. I suggested having the images sent from a previous dentist (taken less than 3 years prior), which this same gentleman did not view as an option. Personally, I feel this was more about charging me money than it was taking care of my teeth. For this reason alone I will avoid the office moving forward.
Cannot comment on the doctor himself, as I did not get that far. Only the poor experience I had with the receptionist.

Dr. Bankhead is a fabulous dentist and has always provided me with exceptional care. His staff are very always very courteous and treat me as a person, and not a number like many practices these days. I never have trouble scheduling an appointment, and they are very flexible. The office manager and hygenist are always very thorough in explaining what is needing to be done.