FedEx Office Print & Ship Center

So fast, so ready to please, so kind! Very qualified staff with positive, can do attitudes!

I’ve been in twice lately and have been quite nervous about how my critical documents pkgs have been handled. I had the same employee each time and he clearly wasn’t trained. I had to correct him on several steps. I will use this location only as a last resort.

FedEx (er, Kinko’s) has been around, well, pretty much forever. I remember long ago, as a college student, dragging my procrastinating self into the place at three in the morning to make copies of that 15-​page term paper I’d known about for a month but only just started writing the night before. Back then, they gave you a little counter-​thing-​a-​ma-​jig that you plugged into the copy machine and then returned to the attendant when you were done; copies were a lot cheaper back then, too. But I digress…
Today, the old college «hangout» we used to call Kinko’s is now owned by FedEx. But this is still one of the easier (if not cheaper) places to get stuff done — whether it’s make copies, scan something, print something, or get a larger job produced. They pretty much do everything here now. Oh, and the copy machines are self-​pay so you don’t have to mess with the aforementioned thing-​a-​ma-​jig.
I’ve also used them a few times for work projects. You can e-​mail them your project and, voila, it’s ready for you to pick up when you arrive. I can’t say the service is the fastest in town, but what they lack in efficiency they more than make up for in the sheer selection of services/​products you can find there. They also offer a nice selection of general office supplies, always a plus if you’re in a pinch and don’t want to make another stop!

Over two decades ago, I used to use this business (then Kinkos) for all my college related printing projects. And they were great then. It’s a little careworn after all these years, but I found the staff so helpful and accommodating, I just had to write a review.
I was trying to reproduce mailings into postcards, and the alignment and sizing were off using my amateur approach. Rather then let me settle for something that looked so tacky (which I was prepared to do out of shear ineptitude on my part), they took it upon themselves to scan, resize, and realign my weird original. It looks amazing. It was a bit pricey, but well worth it. (They didn’t charge me for the first go-​round with my tacky version. Really nice!)

I recently shipped FedEx with this location and was not very impressed. I was surprised that the bill was just under $ 15 for shipping an item that weighed less than a pound. I felt like my customer service agent, though attentive, was not very clear on what I was being charged for. The bag they shipped the item is was a $ 10, no matter what, and the wrapping was another $ 3 or so. I wish that prices and quotes were told to me before the entire shipping went through, I would have taken my business elsewhere.

Very impressed with this FedEx store. I went in the week before Christmas to ship some gifts back East and was suprised to see a very good employee-​to-​customer ratio. Compared to some FedEx locations I’ve been to, it was refreshing to see the employees serving customers with smiles and patience – these folks weren’t over-​worked and overwhelmed. Whoever manages this location and does the holiday scheduling — kudos to you!

This place is a joke for shipping with Fedex, I sent a package with a elderly gentlemen that took 25 minutes (to send a package?!) and that was me giving him the info repeadedly and then I find out the package never got there. They say it couldn’t still be here and Fedex said they have no record of the package being picked up. Hmmm… wonder who to side with. I would ship elsewhere.

Passport photo fast and easy. They told me that they couldn’t ship my documents from the store but, their signs and name indicate they do FedEx which is what I needed for an expedited Passport. ??
The employees were very kind and obviously trained to give the canned «hello, how can we help you» and «thank you for coming. Have a great day» responses. But, I ended up having to go to another place to ship my documents so, I guess their training should go deeper than the courtesy greetings.

This place is well-​equipped and you can get a lot done here. However, I wouldn’t recommend using the internet to print anything. They charge you to use the internet and they also charge a fairly steep price for black and white prints (about 45 cents a page), so my three printed pages ended up costing me $ 6. There are cheaper places where you can print documents from the internet.

Great customer service the 2 times I’ve been there so far. They helped us print out to large banners and worked with us to get the size of the letters and logo just right.

I have had numerous experiences as a client working with the staff here at FedEx Office to produce all kinds of print collateral for business needs. Time and again the friendly and hardworking staff has come through for me, providing excellent customer care and support. I design, they produce. Awesome collaborative partnerships like this I value most!

Super helpful staff. Refunded me for my mistake and helped me correct it!