Great Floors

This place could have been great if is not for the employees. After checking all the apparently amazing selection of different floors, I selected one and ordered it…
Well, happens that THEY DON’T KNOW WHICH ONES OF THOSE FLOOR SAMPLES ARE DISCONTINUED. They don’t check with the manufacturers until you order, go home, and wait for days and days. Then, they call you to say you need to chose another floor. That process happens once, and again, and again… Then, I could realize they have many discontinued products like if they were being produced and commercialized. It’s props, but they don’t know it. And, no matter how early you start the floor shopping, you are late, have the contractor at home, and still no floor.
In addition, THEY DON’T KNOW PERIPHERAL BUT NECESSARY MATERIALS that go with the floors. Things as essential as the glue or sealer that the manufacturers produce for that specific type of material.
On top, THEY DON’T ACCEPT RETURNS. If you try to return something they have a modus operandi that is like a mob: they invent all types of street tricks, covering each other and telling you all types of children stories.
I had to deal with several of them, and I can assure you all of them are low life people who have been placed behind a counter. And they don’t know how to leave behind that miserable life when coming to work. They treat you like if they were still in a trailer park.
And the worst of all is the guy always sucking a Lollipop. He doesn’t know anything, he misleads you, he lies in front of your face.
DON’T GET RIPPED. The appearance of the store is deceiving for many reasons. These people are just awful. The employees are not worth the trip.
I regret I didn’t go to Walkers Carpet One. For my next renovation (which is going to happen next summer) I go to Walkers Carpet One which I have already visited. They have even designers who help you, they’re amable people, and a much better structured type of business.