Boxed CPU

I’ve been doing business with Ray for several years. I’ve always found him to be honest, fair and knowledgeable. If something isn’t right he does everything in his power to make it right. He also is very forthright about his suggestions or the condition of the product.
If you want fair, honest and a guy that knows his stuff, Ray is the man to see!

Ray is great! a straight forward honest guy that is all buisness. he knows his stuff and fixes things right, or at least tells you how bad your computer is and weather it’s worth fixing or not. If you want to be sweet talked, some one to hold your hand, get a pat on the back go play with the Geek squad, or get burned at fry’s. if you want your laptop fixed go to Ray at Boxed CPU!

Ray. you”re obviously the one on drugs and booze. you”re whole story is all lies. you have no
business putting your hands on anybody. I see it took you quite a while to respond. I guess you had to think up a slew of fictional reasons for grabbing young women and pushing them.

This guy is very unfriendly and has attitude. He forced me to repair my computer there after he opened it up to check what was wrong with it by saying I cannot put it back together unless you fix it. I said go ahead. Next, he did a lousy job, and I complained about it. Because of my discomfort, he gave me attitude and told that he could give me my computer back the way it was before. Did not he tell me that it was not possible to give it back to me unless he fixes it? Do you realize about his contradiction? He made cosmetic damages on my computer after he did his work. This guy does not even do the work. He outsources. Please do not go there. This guy is a rip-​off

I highly recommend this man to anyone who is looking for an HONEST computer
repair person… also sells tablets, refurbished computers and laptops. after a
horrible experience with Best Buy San Carlos finding him was a breath of fresh air.
I have already recommended him to one friend and to anyone else who needs
computer help. He knows his business very well… Donna

I would give Ray 6 stars if I could! I make the huge mistake of downloading the USPS email then the virus hit and the nightmare began. I was visiting from NY and leaving today and Ray performed his magic and fixed my laptop in less than 24 hours. I dropped it off at 530pm and it was ready at 2pm the next day. This repair cost only an amazing $ 49!!!
He was a life savior. I will bring my future repair issues only to him.
Gene C.

Here’s to an updated review and response to Boxed CPU’s owner:
I’ll say it once and I’ll say it again. A degrading nature towards a potential consumer is never the right way to do things. Another thing I should mention is that acting on assumptions aren’t exactly your brightest idea ever. At that time walking into your store, I had no idea OEMs were «illegal» to be sold since I’ve been sold them at many other computer stores.
Regarding your comment in stating I was in my early 20’s:
In the December of 2012 for a review I did on a local Japanese eatery I mentioned my girlfriend and I «aren’t even 20 yet», listed in this review here:
To say I was in my early 20’s at the time I came into your store based off one of my earlier reviews is a blatant lie. Don’t try to snake your way out of this one. This is lie was to prove like as if I was in the wrong. I like how you call me a juvenile delinquent when you’re the one spewing out lies and insults. For your information: my parents would be proud I’m standing up to any establishment that belittles and degrades me.
I state at the time of walking into your establishment, I didn’t know OEM copies were illegal to be sold. Yes, that’s the truth. Why didn’t I know? I grew up with friends who built their own computers and used OEM copies. They’ve made several computers, even that year, and they recommended me to just buy an OEM copy instead of the retail version, since it was $ 100+ cheaper. I didn’t think it was illegal because they always obtained copies of a local computer store. In a matter of fact, you were the first store to deny me an OEM copy ever. It wasn’t until later, when I visited the 3^rd computer store in Belmont that I was told OEM copies are illegal to sell and they do not carry them. At least that store had the courtesy to tell me what was actually going on instead of just literally shaking your head and saying no as if I was a disgrace in your presence (example 1 of your elitism by the way).
Instead of telling me the situation at hand, you acted on assumptions and that’s what earned you said negative review.
I’m entitled to really say anything I want on Unilocal regarding the service I was treated with. If I can end it off in a pun relating to the situation, I usually go for it. You call yourself Boxed CPU. I made a reference to boxing yourself in. If you’re going to deny me service and treat me with disrespect, might as well stay stuck in your hole (reference to hole in the wall) and box yourself in right (reference to boxes)?
Regarding your thoughts:
It wasn’t unjust behavior. I simply asked a question in your store and was retorted with hostility and disrespect. In response, I simply exclaimed my experience. The lies you thought I fabricated are complete assumptions you made up in your mind before even asking about the situation or even bother explaining to me. This negative review on Unilocal is based off a true negative experience from a man who not only lies, but calls those who were mistreated by him liars as well. This is where you continue to rampage about your negative reviews only to continue to call them names and liars.
Word of advice regarding customer service:
–Don’t insult your consumer
–Don’t act on assumptions
–Stop belittling everyone who gives you a negative review
This is why I gave you my one star review. If you can’t take it, then talk to Unilocal management instead of insulting me.

I went to Boxed CPU twice with problems on my desk top and lap top. Eric was able to correct the problems while I waited and at a very reasonable price. It is a good, practical and friendly shop.

after a long head ache of trying to get one of the company computers fixed at office depot, my general manager said to just take the pc to a local expert. A co worker recommended Boxed CPU, because she had a good experience with them in the past…
Apparently they get a lot of customers from Office Depot! lol! (I’m not suprised)
They were able to fix the issue way faster than Office Depot could even promised (and sill couldnt fix)
They also sell computers, laptops, combo packs, which I have purchased since then as well.
Also, durring a small talk convo, I mentioned that best buy was asking around $ 300 to recover files from a broken lap top of mine and transfer it to a external hard drive. They did it for me for free as a courtesy! These guys are awesome!!! the files on that lap top happened to be all the pictures of my daughter from when she was born till she was about 3! priceless memories caught on photo that I can once again enjoy thanx to these guys!
Highly recommend for any type of PC maintenance, advire, trouble shooting, or purchase!

If I can score negative, I would. Let me tell you why. I walk in the store and of course first impression is he’s nice (wants a sale). So, I buy 2 tablets from him. I open one and its perfect. I open the second and it’s damaged. So I call him and tell him one is defective. He has me take a picture of it. He notices that its a crack screen. He then tells me that it has a broken screen (duh) and makes it seem like its my fault. So we get into it and he pretty much is saying once it leaves his store, it has nothing to do with him. Keep in mind that the packaging sucks and has no real protection. So I tell him that all I want is an exchange for the same one. He finally agrees to give my money back and won’t let me purchase another. Wtf is that?!? Funny thing is i see 5 stars for him, but when returns and exchanges are up, he is a Negative 5 stars. So beware, he sells damaged products. So make sure everything works before leaving the store.

Only reason why I am reviewing is to share my experience that I see 2 felt drastically different than I did.
This is why it is a 4 star Unilocal deserving:
–Great customer service (asked if I needed help bringing in the computer from the car because i wanted to check if they were open and if they could help my situation)
–Turn around time was impeccable same day, however I didn’t pick it up until Monday (took it in Friday morning)
–Friendly reminder call for pickup and consultation if I wanted to add an antivirus for super cheap ($ 20-​$ 25)
–Explained what was wrong and suggested what not to do, however the anti virus will help prevent all that
–My computer is faster and better than ever!
–Reasonable prices $ 49 for a repair!!!
If you are looking to repair your computer this is the spot to come too. I highly recommend it for the price and service you do receive!
It is unfortunate that this business also has 11 filtered reviews that gave them 5 star ratings as well. Giving the average lower than what it really is!!! SMH

This place is a godsend. :) They are extremly nice and very helpful and the prices are wonderful. I took in two laptops, one was a Mac that my youngest son wanted to run Windows7 on and the other my oldest Son messed with Windows7. They had both computers done in 2 days and the Mac was turned into a dual boot with Mac OS and Windows7 and optimized to run at full power no matter which way my son wanted to go. I will never try to do anything on my own on any computer for their prices it is WAY worth it to pay them and do it right the first time.

Great, friendly staff! They helped me pick out the machine that best suited my needs with great patience and a healthy customer service ethic. A small, quaint shop, it’s an obvious choice over an overwhelming place like Best Buy. Go see them for your next computer repair or purchase!

these guys know what they are doing, this place rocks, great service and great prices, excellent deals on re-​certified dells.

After several visits to another computer repair service in Belmont (with no results and about $ 150.00) this place was recommended to me by my boss. He was right (well…he is my boss after all), these guys are honest and go the extra mile to help resolve computer issues in a timely fashion. With economic times as they are… it’s refreshing to find a business with pleasant and knowledgeable people. The price is right as well.
Cheers and best of luck!

This place is amazing. Totally the right place to buy a computer. All of the computers are really nice and cheap! I can’t believe how cheap the computers are and how cheap the warrenites are. There is no reason to go to a place like best buy when you can go here. It’s independly owned and I will continue to suppport this place. Go there you will not be disappointed

Great place to go to buy an affordable computer or to clean up an existing one. Customer service is OUTSTANDING. Their stock changes all the time so if they don’t have what you are looking for, chances are they will soon.
So far I have purchased three computers, two for work and one for my son. I also took in an old laptop to get cleaned up, price was VERY reasonable, finished when promised and computer works like new.
I highly recommend these guys!

This gentleman is the nicest guy. He is so so honest and so so reasonable
He fixed my poor sick laptop and now it is better than ever. I would recommend him to anyone
he also has an awesome line of beautiful refurbished computers
very very happy