Spa Technician

They came out last year to repair our hot tub. Super accommodating as our hot tub is very tough to access. Fixed the problem, charged a fair price, and super nice — Highly recommend!

Been using these guys for a few years. Honest and knowledgeable and they come when they say they will! I highly recommend them.

Jeff the owner is great
Very knowledgeable and reliable
Got the problem fixed
I would recommend Jeff to everyone
Lais Newton

These guys are great. Prompt, reasonable, willing to work with you on a problem and the what’s needed.
We have a 1 year old Jacuzzi tub which we installed about 12″ below grade, then with the bad storms over Christmas the electronics flooded and no power to the spa, breaker trips, etc. Had an electrician look at it, determined problem with the tub, had the dealer/​service looked at it, they said that the installation caused the flooding and voided any warranty and gave us a large estimate. Called SPA technician and they were great on the phone, responsive, out the next day, did not need us at home. Worked with us, and got me up and running for about 60% of the estimate from the dealer. Super nice people too, highly recommended.

I have an older (90s) hot tub which unsurprisingly, needs repairing every year or two. I’ve been using Screative Screnegy (uh, I masked the name…) here in the East Bay who — while, prompt, organized and efficient — I’ve not been happy with due to their insistence on always sending somebody for a pricey estimate and (I strongly suspect) unethical business practices including repeatedly selling me and installing the same new parts. Obviously I’ve been dying to dump them for another business.
Last weekend I drained and refilled my hot tub and replaced the filters. Doing that almost always causes a blinking error light to come on because a hi-​limit circuit tripped rendering my tub inoperable.. Sometimes I can fix it myself and sometimes the repairman claims I need, sells me and installs (lemme check the invoices) a Watkins heater element and related parts (that’s happened a half dozen times…). Casting out my Google search net a little further I found Spa Technician yesterday and read these Unilocal reviews. Although maybe a little out of their area I still called them to see if they might come and take a look. Jeff left me a voice mail message sometime later in the day and immediately showed his knowledge of my brand of hot tub and offered two separate fixes (based on the age of my tub). Last night with flashlight in hand I opened the engine box and tried the pertinent one. Voila, fixed!
Being located further afield of their regular service area, they didn’t have to return my call, and received absolutely no revenue from me. However, they STILL provided me with a simple, correct solution that would have cost me $ 200+ from my usual highway robber repairers. That being said I thought it only fair to post this in appreciation of their very fair and conscientious help. They must realize that a little good faith customer service and integrity is bound to reap benefits for them in the future — as it rightly should. The next time (and I’m not wishing) my hot tub breaks down I would not hesitate to contact them again, and recommend them to others wholeheartedly.

AMAZING! Jeff is extremely professional guy. He is reliable and really good. Got back to me right the way, and sent someone to fix my hot tub in no time. Highly recommend him and his services. Very happy with it. Thank you Jeff.

Had a leak, from one of the air hose connectors under the spa, hard plastic had snapped. Talked with Jeff, dad, explained problem. Mike, son, quickly came out, confirmed parts needed, including new insulation. Returned in a few days, fixed problem, repacked with new insulation. Closed up spa and cleaned up area. Top notch service throughout. Throughout entire experience I had the feeling that this business is run with integrity, service and «clients come first» attitude and that the charges would be reasonable, in line with time and materials. I was and am confirmed that this is correct.
Two years ago I had major manufacturer warranty problems with this spa, Spa Technician serviced spa, again efficiently and well, that first time. Clearly this company and these two men «got it right.» They are also nice people, it seems.

I can’t express enough how impressed I was with these guys.
This review is based purely on their level of integrity and honesty. I called up and in very simple terms left a message on what was wrong with my hot tub — «I went to get in and pushed the jet button and nothing worked».
Jeff asked a couple of other basic questions and offered to come and take a look (he told me I didn’t need to be home) and he said he would let me know. I’ve got a large dog at home and that really wouldn’t work. Before I could try and set up an appointment when I could be there he troubleshoots on the phone and tells me what I most likely need to do is replace the internal fuse.
Who knew it had an internal fuse?
Then he walked me through how to change it and told me if it didn’t work then I could call and schedule a service call. A $ 7 fuse later and with a pre prayer before throwing the breaker — boom, everything all good!
I’m not sure what a service call would be; but, it’s alot more than the $ 7 fuse.
So for that Mike and Jeff — thanks and you’ve got a customer for whenever we need something down the road!

I had an issue with my spa leaking and Jeff came to the rescue. I have only worked with Jeff a few times now, but it feels like I have known him for years. Jeff, and his son, bring a personal approach to business that is long lost. But that would not be enough if Jeff didn’t completely understand my spa electronics and plumbing. Jeff was able to fix a leaking gasket on my pool pump enabling me to salvage this important part. This was important because the new pumps no longer fit inside of the spa, making replacement impossible. I recommend Jeff and his son for all kinds of work related to spas. They are reasonable, knowledgeable people who deliver high quality service right to your dear, always at a fair price.

Mike and Jeff are great. I found them on Unilocal– reading reviews from other people. My spa is old over 25 years. Many problems, electrical– blower was out, needed thermocouple-​starter, etc. I called Jeff and he send Mike– Mike was prompt– took a look what I need to have my spa fixed. Took some pictures and said that next few days I will get repair est– and parts replacement. I did get repair est. and to me surprise was
in my price range– better then I was planing to spend. It took few days, when parts arrived, Mike come over installed parts and fixed my spa. Now I’m enjoying my spa. I’m very happy with service they provided. To summarize my experience– they are Honest, knowledgeable, fairly priced and incredibly responsive. Thank you Mike and Jeff!

I was chasing chemicals for years, until I found Jeff here on Unilocal.I also had a pump problem that other service companies could not figure out and just replaced random parts. Jeff diagnosed and fixed the problem quickly and at a very fair price. He also taught me how to keep the water clean without so much chemicals. Give him a call and your search will be over for a great spa technician!

Jeff and Mike are terrific. Honest, knowledgeable, fairly priced and incredibly responsive. I had something ‘fixed’ a few years back from the original spa store owner – 3x as expensive and not a true fix (if anything it might have caused the leak down the road – although that is my assumption, not something they mentioned). Mike has brought my 12 year old spa back to almost new condition for a very fair price. He also patiently answered my questions about electrical efficiency, filtering times, etc. Do yourself a favor, call Jeff first before ANYONE else.
The only downside, now I am spoiled and wished all contractors, repair people, etc. had the same integrity and knowledge base as this company.
PS — thanks to «Next Door» neighbors for referring me to SPA TECHNICIAN.

I 1^st used Jeff 10 years ago. He replaced the heater and motor on my 10 year old hot tub. I just had him back as I blew out my heater from in correct chemical balance. He and his son Mike are super. My 20 yr old hot tub is running great again. It’s nice to know there are reliable, honest and knowledgeable people out there when you need them. A+++++++++ they are very friendly as well.

Jeff came out and took a look at my hot tub on a weekend, which in and of itself is great. And while the circuit board needed to be sent off for repair for a week, it did come back working. Good deal for the price.

Jeff had come to my house 3 years ago to discuss spa placement as I was planning a new back yard. I was given invaluable information and never charged a dime.
Now the warranty ran out on my Sundance Spa and Mike with Spa Tech came out and fixed my main problem within 10 minutes of arrival. He had most parts in the truck and delivered those items that needed ordering. He is still researching one complicated problem and will get back to me. He also gave me very helpful tips on water balance and cleaning tips.
These guys are really nice guys and provide stellar service. Business like it used to be. As good as it gets.

Awesome experience. Very easy going and friendly. Helped me out with water chemistry pointers as well as overall hot tub setup (rental house hot tub hadn’t been used for 3 years). Would recommend to anyone.

As good as it gets! The heater in our spa stopped working — not good. Called Jeff, the owner, on Tuesday, and scheduled an appointment with Mike, their field technician, for Thursday the same week (they even had an opening the very next day as well).
He showed up on time, took a quick look at our spa and identified the issue (broken relay). He took the circuit board to their shop, repaired it, and reinstalled it — all at the same day. Two hours later the spa was working again.
Extremely nice to work with, and Mike gave me a couple of great tips in terms of water chemistry and overall setup.
Thanks a lot!!!

It was the rarest of rare service calls. I’m so used to contractors scheduling me a week out or arriving at the house and needing to come back a couple days later because they don’t have the necessary parts.
Jeff came the day after I called and fixed the major problem (leak) plus a myriad of other small issues we’ve been putting off. He had all the parts needed in his truck, so he was in and out in about two hours.
Pro tip: the phone number listed is his office phone, so he calls you back after 6p.

Back hurts, go out to the spa and surprise, it is 75 degrees, arghhhhhhhh.
Water flows but no heat. Call Jeff at Spa Technician, he comes out quick and then fixes our issue, faulty pump (in the rain I might add). Then he shows the hubby that the wiring is too light for the load and fixes that too… whew (the spa came with the house so we had no background on it). Fast service, very knowledgeable and local. What more can you ask for?