John Hook Automotive

After being unable to get an appointment for a tire patch at ntb and precision, I came here for a patch. John immediately saw me but the tire was irreparable. He called around and found a tire for me and tightened the bolts on my donut. He also told me that if I needed a deal on tires that i could call
Him and he would walk me through tires to purchase on tire
and they would put them on for me. He did all this for free and was really nice. I was very impressed with his kindness and willingness to go out of his way to help out. I would definitely recommend this place.

I actually started looking for a new mechanic on Unilocal after a couple of huge fiascos with another local shop, and this place hasn’t let me down.
I needed a muffler replaced once, and not only was the price reasonable, they didn’t try to suggestively sell anything and are always very prompt. Also, when I came to pick up my car, John came right out with my old, rotted, and rusted muffler to show me exactly what I was dealing with! They’ve certainly gained my trust as someone who doesn’t know crap about cars. If you’re in the area and looking for a new shop, this is your place.

Years ago, I was working in DC and took my truck in to have its AC recharged at a chain. They determined that my compressor was faulty and need to be replaced to the tune of $ 1200. i know when someone’s trying to take advantage of my non local plates and the fact that I’m a female, so I kindly refused and left w just a recharge.
I found John Hook after reading some reviews, took my truck there and they gave me a repair the compressor estimate of ¹⁄₃ to ¼ the cost. I scheduled the appt, waited while they did the work and years later all is still good.
They were straightforward, knowledgeable, honest and affordable, though not «cheap» in that nickle and dime sort of way that I abhor. Well worth the search to find them!

Great shop. Highly recommended. 2 different vehicles serviced here the last year. Strong communication. Fairly priced. Very honest.

John Hook and his crew are the only people I’d take my cars to. I was introduced to John years ago from a work friend who is in the law enforcement business and he said he’s known John all his life and you will never find someone as honest as John Hook and I agree 100%- I trust John to tell me the truth and never take advantage of me or my family.

I live 45 minutes away from John Hook Automotive, and I would rather take a day off of work to drive down to Beltsville than trust my vehicle to any other mechanic. And it’s not even that other mechanics are bad, it’s just that John Hook and his team are that good. They’re trustworthy, quick and affordable. I recommend them to everyone I know.
I just paid $ 132 to have my car towed from Annapolis to John Hook’s after a break down. The car ended up having to be towed again to the College Park Honda Dealership because it was a problem with the key chip coding. I sort of kicked myself for not having it towed to my local dealership and saving the $ 132. But in the end (this always happens) I am so glad I brought it to John. I feel like I caused him extra work and headache, and I’m not sure he saw enough compensation for his time and efforts. But my original quote from Honda was twice what I ended up paying because John went to bat for me. So I saved $ 400 by paying $ 132 to tow it to Beltsville.

As a woman on a budget, I’m always slightly wary with mechanics, since I’ve had lots of experiences where they’ve tried to upsell me products and services unnecessarily. I’m very happy to say that I recently went to John Hook Automotive for my 60k checkup and received great service AND reasonable prices. They even drove me back to my apartment, since I couldn’t catch a ride to the shop.
I’m due to replace my tires soon and I knew I found a trustworthy shop owner when John showed me where and how to purchase my tires online and ship to his shop, saving me the standard 20% markup he would place on the parts. I highly recommend this business, especially if you’re a fellow woman who doesn’t like getting ripped off by mechanics!