Bend Painting

Bend Paint paints new construction for builders and apparently the quality that they advertise on their website (Why Choose Bend Painting?) is reserved for private paint jobs and not new construction for builders. Our home looks like a cross-​eyed one-​armed 5-​year old primate painted it.
We’d spoken to the builder about the horrid paint job and were told «it’s within acceptable minimum standards» and in the next breath we were asked «can you see it from 10 feet away in natural light?» There’s nothing about «minimum standards» and standing «10 feet away in natural light» on Bend Painting’s website. Bend Painting, after all, advertises itself as «Bend Oregon’s Premier Painting Company»
So we called Bend Paint because this paint job is NOT representational of the quality of work they advertise all over their website. Bend paint hasn’t returned the calls.

We just had the exterior of our house painted with a less common color. This resulted in various issues in the process with Sherwin Williams etc. However, through the whole process, dealing with Bend Painting was simple and they helped us through the process. Any time we had a problem they were quick to get back to us.
The issues:
— we were told painting would begin in July and they started at the end of August and didn’t finish until early September.
— The paint ran out multiple times. This was Sherwin Williams fault, and not the fault of the Bend Painting.
— Selecting the color when using an abnormal color means Sherwin Williams are not helpful in finding it for the correct paint. Again, not Bend Painting’s fault.
— Contract says to pick a color one week before painting starts however, there was no scheduled starting date on the contract.
— Weather strips were not installed at the end of the job.
The awesome:
+ Bend Painting helped us resolve all issues with Sherwin Williams and even though the contract specifies to use Super Paint, they worked with us using a different paint to get the color we wanted. This meant extra work on their end.
+ The crew were super nice and friendly
+ TJ the owner is a nice person to deal with.
+ A simple mention of an issue such as weather strips missing, or paint needing touchup was handled very quickly and with no resistance.
+ They were easy to get along with all around.
+ Value. They were the best bid, hands down.
So please note that the two first issues were not Bend Painting’s fault although it could have been a bit smoother had the paint been ordered before the job.
So given the list of issues, why do they get a ⁵⁄₅?
Because when I look at their issue resolution, the cost, and how happy we are with the end result, it’s very easy a 5 star job.

On the recommendation of our contractor I used Bend Painting to refinish our doors. Although this was a small job & the bid seemed expensive I asked it to be scheduled. The bid called for «multiple coats of Teak oil». They applied two coats & didn’t return to reinstall the weather stripping as promised. To their credit the bill was reduced when I complained. Bend Painting may be good on large projects but I wouldn’t recommend them based on my experience.