Mastercraft Cleaners

I ordered some pants online and they were too small, which I found out two days until my brother’s wedding. These guys were able to save the day for a reasonable price. I’ll for sure come to them again.

We’ve been customers at Mastercraft for almost a dozen years and have had good experiences all around. Given my hubby and I are both retired from corporate jobs, we don’t give this cleaner the work out we did the one in our former home, with business suits and dress shirts and silk blouses in the mix and a regular stop on our «to do» list weekly. But we have used Mastercraft for trousers and cotton shirts and sweaters, from cotton to cashmere, and wool coats with very good outcomes each time. We’ve also used them for things like ultra big tablecloths I was too intimidated (OK lazy) to launder and iron myself. And most recently for the big test of a spendy Italian made cotton king size bed cover that needed laundering. I was prepared to accept substantial shrinkage on this piece, given the laundering instructions were cold water wash and hand blocking to dry. Happy surprise when Mastercraft beat my expectations and returned it in fine form with negligible shrinkage.
The UPSIDE
They do consistently good work in my experience and service here is friendly. Prices are on par with other Bend cleaners, a couple of which we tried and with which we had awful outcomes before finding Mastercraft. They also provide some limited tailoring on site, like having pants hemmed, which can be convenient. (But my recommendation for that service and things more extensive is Scissorbird in Bend.
)
The DOWNSIDE
This is an old building (circa 1970’s?) with an awkward to access and falling apart parking lot right off of Greenwood Avenue. A tip is to pull into the larger empty paved lot alongside the building (look for the black and white mural with guys in ties and sans pants practicing their putting
) and walk around. Also note, for people using wheelchairs to try to access this place, it is nearly impossible to do given blocked path of travel into the door.