C & C Auto

All the guys here were great. They replaced an engine mount and days later did a last-​minute emergency oil change for me even though they were really busy. They’re very down to earth, personable folks and more importantly, competent mechanics with good attention to detail.

I’ve used these guys for years and never had a problem till now, but it was a major issue. My Honda was running hot and I had to make a trip to LA. I brought it in specifically to have them check it out and make sure it would get me there and back safely. If they had told me it wouldn’t, I would have rented a car without hesitation. They ran the tests and told me there was an internal engine issue and they were going to put a sealant/​blocker in it and that should work because the problem was minimal. I asked him two or 3 times if it would make it and he told me it would. I trusted his professional option. Well it didn’t make it. Now the problem is way worse because I drove that car a distance I obviously shouldn’t have. Now I’m out a car and stuck in la.

My parents went there for a wheel bearring issue a few months back, and Mike did a great job. He had a great attitude. The price was fair, and the work held up. They’ll be back for sure, and they appreciated the honest diagnosis.

I have not taken my car or truck here to be worked on but I stopped in today because an RV Service dept forgot to tighten a nut on a hitch for our travel trailer. It is a huge nut so I couldn’t find a tool locally big enough. They took it right in and tightened it up and said «OK it’s done», I asked them how much do I owe them and he said «nothing, don’t worry about it». That is excellent customer service! When/​if I need service on any of my vehicles I will not hesitate to take them here.
I had called an RV Service close by and they said I would need an appointment even after I explained what needed to be done and it would only take a few minutes and I would just wait around until it got done.
Thank you C & C Auto! You just saved a Thanksgiving weekend get away in our travel trailer.

My son took our car to C&C for brakes and a we indicated a sound we were not sure of (back noise, suspension or shocks). $ 480 later, the sound was not even fixed or even looked at? My husband asked to see the worn parts and he was told, we threw them away? Something tells me that is shady and even though we got ripped off, that tells me that this shop does not care about customer service. So YES I will Unilocal you wrong for charging us an arm and a leg, not correcting the problem and being sarcastic to my husband. I feel I should bring our car back to complain, but then again I feel we are not going to get anywhere. We’re locals of Benicia, so I hope this steers anyone going to you!

I had a disagreement with one of them in 2007, it was quickly resolved; needless to say, it’s 2015 and I’m still a satisfied customer.
I’ve brought them 4 different makes and models and they’ve fixed them all… including complicated stuff other shops were confounded by.
They translate «Auto-​Greek» into layman terms, prices are always fair and they have not once come across sneaky or tricky — they’re honest.
They tell you the problem, fix the car and move on to the next customer. All with a clean, well organized and professional shop.
For these reasons they deserve a 5 star review in my opinion.

After returning to the office to inquire about some screws not being installed, and being told «they werent in there when you brought it in»?? I commented «Wow» and walked out… I was followed to the parking area and called a «Smart Ass»!! This same person (who was NOT the gentleman that had helped me) proceeded to call me a Mother F*&#$er, flipped me off and told me never to come back… All that for saying «WOW»???
Be careful… Don’t say anything when you’re there!!!
THE CUSTOMER SERVICE WAS APPALLING!

3 stars just because Mike took care of the problem of my dad’s van after having to bring it back. He was sincere about the issue and did all he could to ensure me that he will take care of the situation. Which he did. I still will not bring any of my vehicles here just because it was an inconvenience and my dad was not happy that he didn’t feel safe driving his van with all the grinding noise after paying over $ 300 for front brakes and brake line repair. Ugh!

This is a great place for cars, friendly easy pricing they work on many different cars

Mike treated us like family and gave an honest quote! Car was repaired in no time at all! Great service and staff! Highly recommend!

I went in with my Toyota Tacoma. It’s been intermittently loosing compression. I couldn’t get it to repeat the poor performance but I took it in for them to look at anyway. They spent an hour inspecting it and running diagnostics on it but they couldn’t identify the problem. I wasn’t really surprised as I still can not get it to repeat the problem consistently.
I was pleasantly surprised however when the didn’t charge me for the 1hour diagnostic which I had agreed to pay when I took it in. They tried hard and were honest with me. Once the issue with my truck develops into a consistent issue I will be back to C&C. They’ve earned my business.
I’ve since been back many times and have received good service at fair prices.

This the best place I’ve been to so far for auto repair. They did what a lot of shops won’t do and let me provide them with the parts they needed to fix the car which saved me a lot of money because I only had to pay $ 60 for a fuel pump at Pep Boys but if they had ordered it, it would be have around $ 200. I also brought in a fuel filter and asked what it would cost to have that installed. They said they would do it for free. I was like «Fo Real».
Thing is though my car still didn’t run after they did everything, which isn’t their fault because they weren’t the ones who gave me the diagnostic. It was another shop that wanted to charge me twice as much to do the fuel pump.
So I had C&C do a diagnostic and they found out that along with my fuel pump being bad, my ignitor was also gone. They don’t sell new ignitors so I had to bring them a used one. The used one didn’t work after they installed it so then I had to bring another used one that did work. It was not easy finding these ignitors so they had kept my car in their shop for about 2 weeks but never charged me a storage fee. I was real worried to see the bill because I was afraid they were gonna charge me twice for the ignitor since they had to replace it two seperate times but nope they didn’t. They just played it off as if they never went through all that extra trouble and gave me a great deal.

I have had a change of heart — these guys are great! Last 2 times I took it in a car (2 different cars) for repair they were fabulous! The repair ended up being a third of what I was expecting. They try their hardest to fix your car at the lowest cost possible. The phone guy was very nice too. Previously I gave them 3 stars for a less than friendly chat when I called before bringing in a car. But maybe that person was having a bad day. Anyway — I like to be fair and these guys deserve better ranking.

We were having trouble with my truck passing the smog check. C and C auto did an awesome job fixing our truck and today it finally passed the smog test. Thank you guys for outstanding customer service.

I took my car there last week. I was very pleased with the outcome.
The guys were knowledgeable, effective and honest. I would definitely recommend these guys.

I have lived in Benicia for 10 years and C&C was recommended to me, since I am not from California, I didn’t have any idea whether they were good or bad… HUGE mistake. My son’s SUV started overheating and there was an oil leak so, I took it in during Feb. 2013 and instead of them letting me know all the things that were wrong with the car, prioritized… ya know, like there are 10 things that are wrong with the car and the top 3 should be taken care of, they started trying to fix things… told me it needed a new engine. They replaced the engine and once it was in they found out it was a bad engine, so they put in another engine and told us everything was fine. The check engine light never went off and the car never ran correctly, always felt like it was jerking. When I called and questioned Nate about it, since he is the one we had been dealing with, I was told he wasn’t there and the other guy was a complete dick. Told me on the phone that Nate was in the hospital with Vertigo but he knew what was going on with my son’s car and they just «try to figure out what is wrong with the car and when you drive it away, it could be something completely different» So at this point they have had the car in and out of the shop from Feb to June 2013. The car had not run correctly and had the same issues except no overheating since the initial visit and $ 4000 worth of repairs made by them and paid by me. Car completely stopped 2 weeks ago and took to the dealership (NOT C&C again) and was told C&C put in spark plugs and wires that were not compatible with the engine (BOTH put in by C&C) and the oil leak was never fixed so the head gasket was again blown. So now, after $ 4000 to C&C, I had to pay the dealership $ 1200 to get it fixed CORRECTLY… I would never recommend C&C to anyone I know!

We own a local swimming pool service here in town and have had C&C Automotive servicing our fleet of 12 trucks for several years now. They have always taken good care of us. We’ve been in business for over thirty years and have tried many of the local shops here in town but C&C Automotive is our shop of choice! We would recommend these guys to anyone in need of automotive maintenance and repair. Thanks for the many years of service guys! North Bay Water Services Inc.

Good, fair, and honest… just how I like my men.
And by men, I mean my mechanics ;)
I’ve been sending Big Blue (my car’s namesake) here almost two years. I don’t feel like I’m being swindled because I am a young woman (especially one who knows NOTHING about cars)!
They always look out for BB’s best interest, without offering unnecessary work to be done. They are efficient and never keep my car longer than necessary.
They give mechanics a good name :)

This my second time bringing my Truck in for repair, both times I was treated fairly and the work was done as promised, no «extra» charges.
The pricing was good for the services required.
All in all, I’ll be back.

I have been bringing my car here since high school, and these guys always do a fair job and charge a reasonable price
I was going to take my car to the dealer, but they wanted 900 bucks for a 90k mile check up and to replace a headlight.
C+C not only did all of that, but replaced my brakes for near half the price.
Great shop, totally trustworthy, will always recommend them.