LA Fitness

This is by far the biggest gym I have ever joined, and was apprehensive because I had heard a few bad comments about LA Fitness, but it is the closest to our new place and reasonably priced. For $ 25 a month and a $ 99 no contract initiation fee, it makes it a decent deal.
I personally love taking classes and they definitely offer a ton! From Zumba, to Spin and even Aquatic classes, they have classes as early as 5:45 am and as late at 8 pm. The best Zumba instructors are Kathryn, Bungjoo, Tara & Jesus. I also like the fact that they have a pool, jacuzzi and sauna, and the areas are never too packed so you can get to enjoy them easily.
The people that attend are actually really nice, right from day 1, I have been greeted and made easy conversastion with others here.
I am taking one star off because the staff seems to be super disorganized. My husband and I got back to back calls on our first 3 days of memebership because they had not updated our information and thought we didn’t have our check in cards, yet I had been going in everyday. Then my husband did his free personal trainer session, which was pretty much a huge ploy to sign up for a trainer and gets asked every time he comes in if he is going to sign up for them or not. I get it, it’s their job to sell personal training, but between all the calls and not even being able to walk in without being asked about it, it’s too much.
The wifi situation is also weird, and unexplainable at this day and age. They also have their tv’s all set up to news and sports in the cardio area upstairs which is boring. I understand it’s hard to please everyone, but ²⁴⁄₇ the same thing is annoying, I much rather see some music videos on at least one or HGTV? I don’t know.
They also don’t have a towel service so remember to bring your own. Regardless, I am really enjoying the experience so far and the instructors have constantly impressed me. The place is also very clean. The ladie’s locker room looks like a country club locker room it’s so nice.

The place seems reasonably clean. Although I have seen very few people wipe down machines after using them! I people-​watch when I’m upstairs on the treadmill, and yes, I am watching YOU! Please, folks, wipe down your machine please-​and-​thank-​you!
My favorite part of being a member of this gym is the classes. I enjoy coming to yoga and Body Works plus Abs, especially when I feel unmotivated to work out on my own. The instructors are good, and I’m never disappointed.
The facility appears well-​maintained as I’ve never encountered a machine that was out of order. Although the pool and spa were being cleaned for a couple of days. At least we know they get cleaned sometimes!
This location has a nice sauna that I always tell myself I’ll use more often. I’ve never caught anyone shooting steroids in the women’s locker room… As for the men’s, I wouldn’t be surprised by the looks of some of the Schwarzenegger-​looking mo-fo’s pumping the iron.
The juice bar is a big temptation for me. Green tea protein shake all the way! Sometimes I feel like I come for the shake, but I might as well work out since I’m already there and everything.
It’s just a huge bummer that there is no wi-​fi here, especially when I listen to Pandora when I work out. Really, establishment, (this day-​and-​age and no wi-​fi?) shame on you!

Attempted to use a guest pass and all I got was a condescending and rude attitude from the manager, Nick. Very ignorant management and on top of all that, the place is filthy! Will definitely be canceling my membership. I have never experienced such terrible customer service before!

In this day and age I cannot fathom a reason why this location has no wifi! Not only that but when I questioned the staff on whether this may be available in the future, a staff member recommended that I change internet providers!

Signed up for the $ 20 a person family plan.
Aside from the overpopulation and rude meatheads (That’s not LA’s fault).
Only thing that is a downside is they don’t have the greatest hours…

I’ve just been duped by LA Fitness. 2 years ago, my husband and I were offered a really good contract about 3 months before the expiration of our old contract. I negotiated to extend the new contract for 3 months to cover the loss of the old contract, but was nervous that the manager (Dominick) never got that in writing for me. He assured me several times that it was a part of my records and there would be no issue. Now the new contract is up for renewal, and guess what — they claim to have no record of that occurring and refuse to extend the 3 months. Dominick was fired for «flipping» according to one staff member, and the new one — Liz — kindly told me (in slightly different words), «Tough Luck. You’ll have to prove it.» I found all of my paperwork so I“ll need to trudge to the gym to meet her face to face… but I found Liz to be so unprofessional, that I expect a hassle or another «Tough Luck» statement, I hate being screwed…

I have only really done the group fitness classes since I am not a self-​motivator when it comes to working out. Marvette’s zumba classes are awesome! She has so much energy and her songs and choreography are a ton of fun. Avoid Marina’s class. She is mean and treats everyone like they are ballet students. She has told us to keep our heads straight and don’t mess up or else she will get mad and call you out. I went to her class once and will never go again. Zumba is supposed to be FUN, not a boot camp! Marvette is where it’s at!

Thinking about switching to Planet Fitness. The manager at this Neshaminy LA Fitness lets a bunch of his friends in for free and they take over the basketball court. They are rude and annoying. The other LA fitness is a bit farther to drive, but it is always packed and cramped anyway. This place went downhill because management seems to not care about their customers.

Horrible. I was a member for seven years and just left. Toward the end I would hardly go, even though it was right down the street.
The place was always dirty and many of the machines would never work. The staff also had a ‘I could care less attitude’.
I remember one time I went to work out. A trainer came over and said «Come with me.» I thought «Hey, a free training session.» (Never got the free one you were suppose to get). I knew the guy was setting me up to sell his services, and I thought that I could probably use a personal trainer. Anyway, I told him I had a sore shoulders from working on computers all day. So had me do some exercises that that he said should help that. For the next week I could not move my shoulder an inch without pain. I learned my lesson. I read up about the type of exercise to do (and found out the ones he had me do should never be done with someone that has sore shoulders) and with my own plan I strengthened my shoulders. And I never used the training service again.
The only thing I missed about LA Fitness was the pool. I say missed, because the last few times I went in the pool it was slimy on the bottom. Also, on a Memorial Day, I went to go swimming but a family with a bunch of kids were using it as a private pool. The employees did nothing about it.
Then you have the free weight area. A bunch of bodybuilding snobs that like to tell the whole world how hard they are working out by how loud they can grunt. They sound like they are giving birth to a excited porcupine.
Also, I can recall several times being there seeing the police. There was fights in the parking lot, cars broken into to, or just two a-​holes wanting to have it out.

I’ve been to a few LA fitness N this one is not as large as most. The equipment is pretty worn. The cardio equipment needs to be replaced. Be ready for an aggressive sales pitch. negotiate.

I’m not the type to write a review but after reading all these horrible comments other people post, I just had to write something to justify this gym.
Ok, so I have been with this particular LA Fitness on and off for the last 6 years. I do have to admit that a few years back, I definitely would’ve given this place a one-​star. It was so expensive, unorganized, and the staff were so rude and unfriendly. And that was on more than one occasion.
2 years ago I decided to give this gym another chance just because I like the location especially since I live here in Bensalem. I went and talk to the manager about signing up. Of course they try to get you and make you pay all these initiation fee and other such crap. He was rude and obnoxious after I said I was a college student and can’t afford to pay the ridiculous fees. But I was able to get him to lower the amount to a very cheap price which he of course wasn’t very happy about. So yes, you can NEGOTIATE your fees.
A few months back my membership was expiring and I was hesitating to come back. But then I talked to the new manager and was very pleased at how extremely nice & friendly he was. Apparently they just changed everything and had to fire the old manager due to too many complaints. And the staff are much nicer now with the exception of one particular female that works there every morning in the beginning of the week who for some reason can’t seem to crack a smile ever and was rude to me once til I set her straight. Other than that, the manager even helped me solved my membership problem and even offered me a lower monthly fee without any initiation fee.
As for the gym, large, spacious, and very clean. That is one thing I have noticed a lot being here for so long. I come at all kinds of hours of the day and all different days of the week. And let me tell you, I seriously like the way this place cleans their equipment and locker rooms. Every single morning and night I see the same people cleaning the same things. Therefore I know they clean every single day at least twice a day. The two people I see in the morning tag team. One super sprays the equipments with some really strong cleaning sprays and the other wipes/​mops/​dries. The shower room, OMG I almost died when I was present when they cleaned the showers. I did not know but while I was showering, I saw the lady had a mask on and then I felt uncomfortable and hard to breathe. It wasn’t until I stepped out I saw her sprayed every single inch of each shower with so much chemicals that I couldn’t breathe because I felt like I just inhaled a sh** load of simple-​green. I was coughing so bad and gasping for air. Another woman also experienced the same thing as me. I was glad to know they clean it so well but I just wish she would’ve warned me a head of time.
Equipments: I love them all. Plenty to go around. It gets crowded around 4−6PM so you may have to wait a bit for cardio stuff. Very organized and they always put a sign up for ones that are not working. And some of the staff will even come up to show you how to properly use them if they happen to see you using it wrong (because that happened to me twice lol).
Classes: Good variety of classes but not as much compared to some of the other locations. I enjoy kickboxing the most with Karen. She works your buns off. Some of the classes between 4 – 6 usually are so packed that you need to come at least 30 mins early to get weights or matts etc before they run out. All the instructors are very nice and friendly.
Overall this gym USED TO SUCK but now has improved so much that I really enjoy coming here. I go at least 5 days a week and I take a class every day in addition to my regular work out and have not had any issues with anything so far. My bf used to go to Bally’s and he started coming here and loved it. He tells me it’s much more organized than Bally’s and the staff are friendly to him. He also really like the fact that they have a pool.
As far as comments other people have posted about this is a gym for pretty-​looking shallow people or jack-​up a**holes…well, I think people are seriously too conscious about these things. I was heavy myself when I first started coming here. And yes, there are a lot of good-​looking young people who do come here to work out. But what gym doesn’t? And why would you want to go to a gym full of overweight not-​so-​good-​looking people??? I actually CHOOSE to go during the hours of when the «fit» people come because I see how strong they are and I become motivated to work out. And I told myself if they could do it then so can I. And I did. I lost over 30 lbs and I never felt better in my life. And when you go to the gym, you should just focus on yourself and your goals, not somebody else’s. We are all here to get fit and become healthier. It doesn’t matter as long as you are trying. Hope more people give this gym better ratings because it deserves it.

Every new member is eligible for a free personal trainer session. In reality it gives an opportunity to LF stuff to sell you a personal trainer contract .
Hiring a personal trainer might be a good thing to arrange for a month or two, but It is hard to figure out during the presentation that personal trainer contracts are all for the longer terms (3,6,12 months) and are very costly to be ended premature. Personal trainers are also highly priced. Price depends on term, but even for 12 months contract price is $ 40 for one 25-​minute lesson.
Once I signed the contract and realized that it is long term, I found that there is a 3 days period to cancel it. I read on-​line that a written cancellation request should be delivered to an Operational Manager in person between 9 – 5 M-​F (not just left to the stuff in the facility). I also had to bring back my personal journal book that I received from LF. It was not a provision of the document I received and signed as a contract. So if I did not check it, my contract would not be canceled and LF will continue to bill me.
To make sure my contract got canceled, I had to submit a request in person to a manager (what is not a pleasant experience) and send a certified mail with the cancellation request to their headquarter.
I am explaining all that to show that La Fitness makes it hard for you to get out of a contract that you might sign under the impression of a sales speech you received from a club stuff.
Remember, you have a right to terminate the contract within 3 days from signing it. However LF will make this process as much complicated as possible.

Sad, it’s just sad to see how chain goes to hell and can’t keep up with a competition.
I’ve been going to L. A Fitness for about 8 years and especially to this location fro its opening day and I’ve seen it rise and fall. I love the bi-​level layout and the strict separation between free weights and the machines.
They have a dry sauna for men and women (separate in each respective locker rooms) this branch also has a pool and a whirlpool that really works on those sore muscles after a killer workout.
Those are all the good stuff, now to the unfortunate/​dangerous stuff.
Have you seen the Aftermath: Population Zero on the NatGeo chanel? It’s the same way only on a smaller scale. One lesson to take out of that show is that if you don’t maintain something it will inevitably fall apart.
The sauna/​pool/​jacuzzi is a total disgrace! Imagine scores of sweaty male bodies spending about 15 minutes on average in a 180 degrees room with the only goal of sweating their souls through their pores, OK, now imagine what happens to a wood (not hardwood mind you) after a couple of years of day after day sweat-​a-​palooza. So granted they did change the benches after 5 years of use when the benches started to really rot and posed a health hazard. That was a year and a half ago, now boards constantly go missing and it takes a while to replace them. The pool elements that are made of metal really need to be repainted because they are all starting to show rust, the sky windows are grimy and the paint on the walls is coming down in strips.
The locker room smells like somebody butchered an elephant there and let its bloated carcass just lie there, it’s because the carpet absorbs everything and is NEVER cleaned. They do mop the floors and keep the gym clean but it’s the small things that make the whole picture.
The gym area is also not without flaws. Machines constantly miss either parts or rubber components and while you can still work out it is neither comfortable, nor pleasant. L. A F, you have to understand that every factory has mechanics employed full time to constantly maintain the machines, a gym is no different.
I don’t have any problems with the people that go there only because it’s the regular contingent of gym patrons.
The finishing touch on the crap cake which is this branch are the personal trainers, it’s not only a local problem but a global L. A Fitness one. Not only that they have the same workout routine for a 54 year old woman and an 19 year old male but they are not experienced in anything but how to push people, no pathology studies, no physiology, nothing… They are hiring new trainers now and the flyer states that it’s a two day seminar… Are you f#%%^Ing kidding me? People get degrees in kinesiology and fitness and those jokers are having two day seminars, is it even legal?!
My advice, get a maintenance team that will go across the state and upkeep the machines, tear the stinky carpet in the locker rooms, and repaint the pool area. There are just too many better gyms nowadays and your future is grim if you will not adapt.

While other LA Fitness are better (Warrington and Huntingdon Valley) Neshaminy is the worst. The trainers are rude, always on their phones, and have no clue what they are doing. I never used one, never needed one, but could not avoid making these observations. They use some «cookie cutter» program for everyone and I saw obviously older/​out of shape customers doing exercises that are useless and dangerous to them.
The general attitude in the free weight area is hostile. A bunch of jacked up a-​holes with too much AXE on and gelled hair. No gym etiquette, no courtesy, and really bad form. I have been lifting for over 25 years at this point and been a member of Gold’s, World, Powerhouse, and Nirvana and never seen so many jerk offs in one location at the same time.
The gym is poorly laid out, the pool is a science experiment, and odds are that someone will steal your stuff from the locker room. If you belong to LA Fitness, go to the other ones to see the difference. If you are the jacked up asshole that I am referring to too, keep going there. If you all stay there, I know where not to go.

I’ve belonged to LA Fitness for several years now, using them to help me lose over fifty pounds and be in the best shape of my life. I’m happier, fitter, blah blah, you get it.
It’s a gym. It’s a large gym. LA Fitness has a decent sized free weight area where you will have the space you need and not feel crowded. They have enough cardio equipment so that you shouldn’t be waiting too long for anything during their peak hours. The group exercises sessions seem good and they have them often (though I have never done one). I’ve taken part in a few spin classes which were excellent (8AM, Saturday mornings is the one I can vouch for).
For the gym experience, the weights, the cardio, the pool, the sauna… it’s a good gym. It’s hard to beat the amount of equipment they have available, considering that even during peak hours (5pm-​8pm) you can still get a great workout without waiting too long for a particular machine.
The customer service experience though, is terrible. Embarrassing. Awful. Grade F– bad. The personal trainers are constantly on their cell phones; never paying attention to the person they’re supposed to be working out with. Too be honest, most of the trainers seem so incompetent that I wouldn’t even let them work in with me and spot me on my bench for fear that they would get distracted by shiny objects. It’s that bad. When me and my friend signed up years ago and had a free assessement, the trainer told us that it would be impossible for us to accomplish our goals without a personal trainer. That was great to hear (sarcasm).
If you’re a motivated person and can get yourself fired up for the gym, this is the place for you. If you don’t need to count on someone to help you out (unless you bring a friend), go here. If you need a personal trainer to help you get back into shape… don’t touch this place. I would suggest hiring a professional trainer, not one that works AT a gym.

If you are a hot chick or a ripped dude, this is the place to be and be seen. People like me will not do well here… People come here in snazzy outfits that match covered in the cologne/​perfume. If you act silly someone will take your lunch money. Sidenote: Alex at the juicebar makes AWESOME milkshakes and talks trash about the OV LAF juicebar… He alone brought the rating up from a 1 to a 3.