Torrid

I went the torrid in Bensalem, PA yesterday evening after work. I was only there to pick up a few items but ended up trying on and buying quite a few really great things. I was in the store for about an hour and a half, and in that whole time, not one associate or manager asked me if I needed help with anything or if they could start a dressing room for me while I was walking around with my arms full of cloths. I had to ask someone to open the dressing room, I needed different sizes in a few things and had to get dressed and go get them myself because no one came to see if I needed anything, even though the dressing room attendant was actively helping the other two ladies trying on cloths. Literally not one employee said one word to me unless I cornered them and asked them for something. Then when I was checking out the manager (I’m assuming she was the manager) was extremely rude to me in front of other guests. I’m contemplating returning my items because I certainly don’t want any of these people getting commission from my purchase.

Since there are none of these stores near me I decided to hop in the car this morning and drive about an hour to this mall. I ALWAYS struggle with finding pants/​jeans that fit me. Too small in one area, too baggy in another… today I got extremely lucky and had the help of a lovely sales associate, Elyse. Without her help, I would’ve been overwhelmed and frustrated trying to figure out what types of jeans would fit me the best. She was very knowledgeable on all of the jeans that they carry and how they fit, and if they stretch out after wearing them too long. I don’t even think I’ve ever encountered such good customer service anywhere in a long time. It was an extra bonus that the day I decided to venture out to Neshaminy Mall they were having a buy one, get one half off on the jeans. Instead of leaving clothing stores feeling depressed and discouraged, I had an amazing experience and would tell any young, «plus size» girls to come to this store. For some reason, most stores that are labeled «plus size» are not young people friendly!

I go here entirely too often and spend entirely too much money here. The girls are always very helpful. I just wish they’d hang around the fitting rooms a little more so that I don’t have to get dressed again to pick up new sizes. Torrid clothing seems to just slap sizes on their clothing. I usually wear a 2 but sometimes have to size all the way down to a zero!
They get stock in constantly and even have some apparel that is stated as ‘online only’ which really makes it great for trying on some great plus size fashion.

This is the better of the Torrid store locations. The employees are awesome and give honest opinions if you’re trying things on lol.
Last time my boyfriend and I stopped in for a wedding we had to attend and I couldn’t pick between the 2 that I loved, my boyfriend loved EVERYTHING of course (even stuff that looked terrible) and the sales girl was super helpful.
Love this location and the ladies that work here. They help without pestering too lol.
I’d probably die (or at least look ridiculous) without this store.

I stopped in today to try to buy my sister a birthday present. For those of you who don’t know, Torrid is like the plus size Charlotte Russe; they carry fashionable clothes and intimates from a 1x-3(or 4) x.
I managed to find two shirts in the clearance section that seemed to fit her style; Katie, the sales associate, was super helpful in trying to assist me in finding a gift.