Verizon Wireless

We went and upgraded our iPhones, and purchased a Bose Bluetooth speaker. We were in and out within an hour. Good customer service. See you again in 2 years.

I went to this location with my father in law. He was adding myself and my husband to his account and suggested that we go there. Everyone was very nice. The sales associate that helped us was Mia. She really took her time with us and got everything set up for us. She answered all our questions and went above and beyond. The reason I’m only giving 3 stars is because I asked her if I needed to call AT&T to cancel my account or if this automatically happens when they transfer the numbers over. She told me that it is done automatically and not to worry. The next day something told me to call AT&T and they told me that the account was never cancelled. If I didn’t call I would of gotten another month worth of charges. Giving the benefit of the doubt though it could of been an error on AT&Ts side. Also I’ve noticed that I had better signal with AT&T. Overall this is the best Verizon location I’ve been to (I had Verizon in the past) however the signal/​cell service is inferior to AT&T.

Don’t know anything about this store but after reading the insanely racist review written by Jennifer Y., I felt the need to put up a 5-​star review. Why was it necessary to point out that the salesman was «African American»? How is that relevant to what you were reviewing? And, how do you consider construction OUTSIDE the store as a part of the service you received? Just an FYI… you ALWAYS get a better deal online than in the store on phones and you should be thankful that the «pushy salesperson» was attempting to save you money. Purchasing the tablet in the store was likely a deal that could only be offered at the store level. Also, if you’re going to pretend to be so high-​and-​mighty that the appearance of the construction site was too much for you to bare, you might also want to be just as critical when it comes to your use of the English language. Your statement pertaining to the look of disgust you had on your face should have said «Once he saw…», not, «Once he seen…» My guess is you walk around with a look of disgust on your face for much of your day, Jennifer Y. And why would anyone stick around to try to sell you something once you’ve given that look? They are SALESpeople. The word «sales» appears in their title for a reason. THEY WORK INSIDE A STORE THAT SELLS THINGS. If you’re not expecting to be shown deals, sales or merchandise, you best do your shopping online, sweetheart.

I will NEVER go to this Verizon wireless store on Bristol pike, Bensalem PA ever again!!! First off they are doing construction right outside their front door which means you have to walk all the way around to the side which is not only unappealing to look at but inconvient. Then we were greeted by an over the top, uncomfortably pushy sales girl which only made me want to turn around and walk out. After hearing what she had to say we were approached by an African American male sales representative. My Boyfriend inquired to this man about trading his iPhone 4 for the iPhone 5 and the man basically told us we would have to do this online. But before we had a chance to leave the sales representative wanted to show us a tablet that was on sale. After eagerly trying to push us into buying the tablet the sales rep offered to take care of our phone situation if we purchased the tablet. My problem with this whole situation is that the sales rep did not have minute one to help us or really seemed to care what we needed until he thought he could swindle my boyfriend into buying the tablet which seemed like he was only concerned about the comission he would get from selling us the tablet. Once he seen my look of disgust and that we were not going to buy the tablet he rudely dismissed us and walked away!!! Is this how you train your employees to conduct themselves to customers??? By trying to bribe them??? Not only have you lost our business but my family as well !!! We all cancelled our plans!!! I will be sure to spread the word about how you treat your customers!!! Good Job!!!